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Check with seller Billing Associate - In Office Des Moines

Published date: April 3, 2022
  • Location: Des Moines, Iowa, United States


Fun, challenging and, collaborative work environment with passionate colleagues that care deeply about the intersection of technology and human-centered financial services.

Great Work/Life Benefits – Paid Time Off (PTO), Maternity, Parental, Family Care, Adoption Leave Programs, Community Volunteer Time Off, and 12 Paid Holidays.

Health benefits – medical, dental, & vision plus wellness programs and gym reimbursements.

401K with generous company match.

Tuition reimbursement.

Engagement Resource Groups - Women in Tech, Pride Alliance, Black Financial Technology Professionals, Veterans, and more to come.

We are seeking a talented Billing Associate who will prepare, analyze, and process client billing line items, maintains accounts receivable, and billing records by performing the following duties.

Prepares data load spreadsheets for loading into the SQL database related to switch and support activity for the various client groups of CUSO’s, Resellers, Principle, Network Access and Shared Branching clients.
Assist senior billing associates with the clearing of unmatched and exceptions from data load into SQL database by completing client verification, service validations, and inventory item uploads.
Assist in reviewing client invoices and trending reports to ensure accuracy, efficiency, and consistency.
Responsible for collections on outstanding accounts receivable by making outbound calls to clients, clear disputes through credit process, and updated month end balance with current status.
Assists and/or prepares upload file for ACH debits and credits and submits to management review.
Assist with aging reconciliation, performing customer account analysis as required ensuring subsidiary ledger balances to the general ledger.
Calculate the quarterly incentives due to business partners based on current agreement.
Provides resolution to high volume client inquires in a timely manner while demonstrating excellence in customer service.
Assists in month end closing, as required.
Responsible for understanding contracted services related to client contracts and amendments to assist with identifying special pricing and product support fees as necessary.
Evaluates and understands different types of products, support services, and transaction types to become proficient and effective in the billing process.
Exhibits strong knowledge of contracts, products and services with the abilities to effectively identify unrelated billing items or explain the purposes as they relate to each individual client.
Responsible for special projects as designated by management.
Other duties as assigned.

Strong understanding of contract and incentive terms and provisions outlined in various client documentation (e.g. MSA, pricing agreements, price quotes, etc.).
Strong knowledge of Microsoft Excel (i.e. Pivot tables, Vlook-ups, etc.) and Microsoft Access.
Working knowledge of Softrax and/or Great Plains is desirable.
Knowledge of Microsoft Office (Word, Access, Outlook, Excel).
Knowledge of SQL and Access databases are desirable.
Monarch experience desired but not required.
Critical Thinker.
Must be detail oriented.
Must have strong customer service skills.
Strong organizational skills with the ability to effectively manage large amounts of detailed information.
Advance verbal and written interpersonal communication skills.
Must be able to work in a fast pace environment.
Must be a self-motivated.
Works well under stringent deadlines.
Demonstrate a positive attitude.
Must react to change productively.
Takes the initiative.
Ability to trouble-shoot and problem solve.
Ability to management time effectively.

Successful candidate will have three years of previous accounting-related experience.

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