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Check with seller Business Analyst Software Administrator Salt Lake City

Published date: April 3, 2022
  • Location: Salt Lake City, Utah, United States

Job Description

The Division of Technology Services (DTS) is looking for a motivated, self starter to fill the role of Software Tester / Coordinator on the DTS Application Development team assigned to the Department of Alcoholic Beverage Control (DABC). This person will be tasked with driving a higher-quality software and user experience at DABC. The chosen candidate will be responsible for systematic testing of our internal software packages during development cycles and coordinating user testing in preparation for release, helping the development staff in scoping projects coming from the Agency-side Business Analyst, and producing documentation for the agency trainer to use as the trainer produces training material.

Why join our team?
We have great business partners who want to serve Utah citizens efficiently and effectively, while working within the guidance of their federal and state partners. This is an opportunity to make a difference for Utah citizens while being a pivotal part of an exciting IT team. You will receive great health and retirement benefits, such as, generous paid time off so you can spend more time with your family and have a positive work life balance. Click here to view a summary of all the benefits we offer.

The Agency:
To learn more about The Division of Technology Services check us out Click here. The State's environment is a highly optimized blend of systems responsible for collecting, processing, and distributing millions of data elements every day.

Example of Duties

Learn the applications and business processes used within the organization and differentiate between application defects/issues/bugs versus failed processes or lack of adherence to business processes.
Receive requested projects from the DABS Business Analyst and work with developers to help produce technical documentation to describe the DABS desired outcome.
Translate software requirements to testing and release plans.
Write and maintain testing plans on a functional and systems level.
Execute test plans and document issues/bugs with enough detail that developers can clearly understand the issue or can replicate the issue for further analysis.
Coordinate testing with end-users and coordinate sign off of software releases with the business.
Work with the Project Manager to maintain a systemic backlog of known issues so that the development of new code can be prioritized and scheduled over two-week sprint cycles.
Documentation of "how-to", issue resolution, training material of produced code, etc.

Learn Microsoft Dynamics 365 Finance and Operations and how it is used by divisions within DABC

Learn other applications developed by the internal development team that are used by DABC and how those applications interact with Dynamics 365

Learn the business processes and procedures that are to be followed when using DABC applications and how to determine whether reported issues are related to application bugs, or to DABC employees not following agency processes and procedures, or employees misuse of the application.

Systematic testing of newly developed software applications using industry-standard testing practices

Documenting and executing test plans and documenting issues discovered with enough detail so that developers can replicate the issue or understand the issue being identified.

Typical Qualifications

Ability to learn applications to a level where you can differentiate between a software bug, a process/procedure that was incorrectly followed, or a misuse of the software that caused an inaccurate result.

2 years of software testing experience preferred

1 year of documentation experience preferred

Detail-oriented, methodical, and capable of delivering a high level of accuracy

Ability to work with little direction in an environment where we trust you to do the work you are assigned

Ability to reprioritize work based on current and shifting needs.

Supplemental Information

Employment contingent on passing a drug screening and a background check.
Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g. safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
Typically, the employee may sit comfortably to perform the work; however there may be some walking, standing, bending, carrying light items, driving an automobile, etc. Special physical demands are not required to perform the work.

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