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Check with seller Card Services Representative Salt Lake City

Published date: April 3, 2022
  • Location: Salt Lake City, Utah, United States

Location: Salt Lake City, UT

Hours: 9:00 am – 6:00 pm, Monday – Friday

Pay: $17.50 - $21.50/hr. Depending on experience.

Bonus: $500 after 3 months of employment & $500 more after 6 months of employment = $1,000 bonus (Must start work before April 30, 2022)

The experience you need to succeed:
One to three years similar or related experience.
Must have a High School diploma or equivalent G.E.D.
A good working knowledge of accounting practices and principles.
Excellent communication and organizational skills.
Be proficient with business machinery and have a working knowledge of Microsoft Office.

What you’ll do:
Customer Service to assist members/branches/departments with card usage, ATM’s, chargeback’s and misc items. This includes answering questions via phone calls and responding to emails and follow-up items.
Contact members to verify for additional information for non-fraud or ATM chargebacks.
Process Non-Fraud Dispute
Process ATM Disputes
Process signature and pin-based Fraud/Non-Fraud Chargeback to third party vendor
User ID setup
Travel notes completions
Learn various internal systems for restrictions, processing, and authorizations of card transactions.
Assist with instant issue process, card inventory tracking and branch card orders and settlement.
Backup support to Card, ATM, and Accounting duties.

Your Purpose will be:
Every employee is responsible for fulfilling our Mission Statement: To improve the financial well-being of our members, while providing world class service.

The person in this position will work ATM/card disputes and provide support for the department which includes, Customer Support to member, branches and other departments.

Perks for you:
Opportunity for advancement and career growth.
Ongoing paid training opportunities.
12 paid holidays and paid time off.
Affordable health insurance options for all employees.
Flexible Spending and Dependent Care accounts.
14.47% 401(k) contribution (no matching necessary).
Credit Union benefits including discounts on credit card interest rates and discounts on mortgage loan fees.

Get to know UFirst Credit Union:
The UFirst Credit Union, previously known as University Federal Credit Union, is a full-service financial co-operative, serving the needs of over 100,000 member-owners and their communities in Utah. Established at the University of Utah, UFirst provides the best rates and service on whatever products its members need whether it's a mortgage, auto, or commercial loan.

Our vision is, “Making the difference to every member, every day!” This is not only accomplished through the world-class service we strive to provide to each member, but also through our ongoing community outreach projects. The Credit Union is also making the difference to our employees by encouraging ongoing development and continued opportunism for advancement.

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