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Check with seller Director of Ticket Operations, Samford University Birmingham

Published date: April 3, 2022
  • Location: Birmingham, Alabama, United States

Who We Are: Taymar Sales U. specializes in ticket sales and services for colleges and sports teams. Taymar Sales U. is hiring top talent to be a part of a fast-paced, dynamic environment with quick career growth and daily development opportunities through easy accessibility to senior management. Members of our team possess a desire to be a part of a growing industry and company that is on the ground floor of changing how college athletics drives revenue and increases fan attendance.

Position Overview: Taymar Sales U.’s Director of Ticket Operations at Samford University will have direct oversight of the day-to-day functions of the Samford University Athletics ticket operations and box office duties and conduct daily reporting, accounting and deposit of ticket revenue, priority seating, customer service and personnel functions of the ticket office, while executing ticket system event builds and inventory management through the AudienceView system.

Responsibilities:
Oversee all aspects of ticket operations for Samford Athletics, including:
Initiate and Execute ticket system builds within AudienceView for Athletics.
Generate reports and accurately track overall ticketing revenue pace towards goals.
Manage inventory across all ticketed events.
Provide scheduling, leadership, and direction to gameday box office team.
Represent athletics program and University with the highest integrity.
Work in the assigned, on campus location daily as well as go on in person meetings out in the community.
Work effectively in a fast-paced environment to produce accurate results.
Maintain a positive working relationship with all internal & external units of the department and University to ensure a positive event experience for customers.
Deliver excellent customer service and cultivate relationships with current and future fans.
Must be able to work evenings and weekends, as required. All home games will be worked in various capacities: box office management, customer service & ticket sales.
Other related duties as assigned by the General Manager.

Qualifications:
Bachelor’s Degree with concentration in Sports Marketing or a related field.
Organization skills, work ethic, positive attitude and desire to learn in a fast paced industry.
Experience and proven success within a ticket operations department.
Experience in AudienceView Ticketing System.
Leadership ability to schedule, lead and manage a gameday box office staff and student worker staff.
Full Time role.

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