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Check with seller Returns Processing Specialist I Jackson

Published date: April 3, 2022
  • Location: Jackson, Mississippi, United States

The purpose of this job is to return or correct all exception items which do not post to the appropriate account, review and decision posted exception items, process all large dollar notifications and charge return items back to the depository account that have been dishonored by the paying bank.

This position may be filled as a Level I or Level II depending on experience.

Charge dishonored items back to depository accounts, branches, or FRB (Federal Reserve Bank).
Re-qualify non-posted items to correct accounts (encoding/misread errors, closed accounts, etc.).
Verify signatures on large dollar items and accounts requiring multiple signatures as well as fraud suspect items.
Review closed and dormant accounts by comparing signatures on items to signature specimen on file.
Notify officers, branches, or departments about large dollar incoming return items.
Verify stop payment, caution items for pay/return decisions.
Process unidentified deposit items and unposted deposits on closed accounts.
Burst and mail advices and IRD’s (image replacement documents) to customers.
Perform additional duties as assigned.

High school education
Basic accounting knowledge (debits, credits, and balancing)
Knowledge of mathematical principles
Must pass data entry ten key test
Detail Oriented
Computer skills
Effective communications skills (verbal and written)
Scanner/Fax machine operability
Organizational skills
Active listening skills
Ability to learn and follow instructions according to bank policies and procedures
One (1) year of relevant work experience preferred

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