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Check with seller Social Media Marketing Coordinator Chicago

Published date: April 3, 2022
  • Location: Chicago, Illinois, United States

The Chicago Zoological Society's Brookfield Zoo is known throughout the world as a leader in animal welfare and conservation and offers an exciting, fast-paced work environment. Welcoming over two million visitors each year, customer service is paramount to our 365-day operations to provide outstanding guest experiences. Working with our Digital Content Specialist, this position assists in producing creative and inspiring communication pieces that promotes the zoo through social media to deliver unforgettable storytelling experiences!

The Social Media Marketing Coordinator contributes to the success of the Chicago Zoological Society by creatively telling the stories of conservation efforts, research, animal care and welfare, and special events at Brookfield Zoo on social media channels. This communication vehicle supports the Society’s goals to provide an extraordinary guest experience and connect people with animals and nature.

Primary Job duties and responsibilities:
Responsible for implementation of goal-oriented and brand appropriate social media messaging as assigned and approved by the Digital Content Specialist. Create short video content via cell phone to post on social channels including, but not limited to Facebook, Instagram, Twitter, and TikTok.

Develop and create engaging written content for social media and upload posts to scheduling platform as approved by the Digital Content Specialist.

Attend zoo events as assigned to assist as needed and produce live social media content. Assist Digital Content Specialist in creating social media calendar. Curate photos and create content as outlined by social media calendar and assigned by the Digital Content Specialist.

Provide administrative support to Marketing department as assigned. Other related duties as assigned.

Position Requirements and Specifications

The requirements for this position include:
Bachelor’s degree in Communications, Biology or related field, or eight years’ of equivalent training and/or experience required. High school diploma or (GED) equivalent.
Exceptional written skills required.
English fluency at a full professional proficiency.
Ability to work independently and interact in a courteous and professional manner.
Competency navigating social media platforms such as Facebook, Instagram, Twitter, Snapchat, TikTok is required.
Proficiency in video editing.
Ability to exercise sound judgment in the unsupervised delivery of social media messaging that appropriately reflects the organization’s brand and values.
Excellent time management skills with the ability to multitask effectively.
Cultural proficiency; experience and/or ability to work and interact effectively with a diverse, multicultural audience.
Valid driver’s license required at time of hire. Illinois residents must possess a valid Illinois driver’s license or obtain one within 90 days of hire. Valid out-of-state driver’s license is required for out-of-state residents.

Preferred Qualifications: Multilingual ability, Spanish fluency a plus.

Additional Information: This position description summarizes the primary duties and functions of this position, but should not be considered a complete listing of every duty the incumbent may ever be called upon to perform. This is a full-time position, 40 hour per week, with rotating shifts, including weekends, holidays, and evenings.

Additional Information

The Chicago Zoological Society is an Equal Opportunity Employer.

The Chicago Zoological Society requires all employees to be fully vaccinated for COVID-19. New hires must have at least received their first dose of the vaccine prior to their start date and must test weekly until fully vaccinated.

Schedule Details

This is a full-time position, 40 hour per week, with rotating shifts, including weekends, holidays, and evenings.

Job Location

Chicago Zoological Society-Brookfield Zoo

Zip Code



Marketing & Communications


Finance and Administration

Union Status


Work Shift

Weekdays- some evenings/weekends- etc.

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