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Check with seller Student Services Specialist Los Angeles

Published date: April 3, 2022
  • Location: Los Angeles, California, United States

Position Information

This is a full-time, permanent (probationary) position.

Overtime might be required during peak time and pay warrant distribution.

Conditions of Employment

Satisfactory completion of a background check (including a criminal records check) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.

The California State University (CSU) is committed to safeguarding the health and well-being of our students, faculty, staff, administrators, and the communities we serve, as well as maintaining higher education access and attainment for our students, as such, we embrace a comprehensive strategy designed to reduce the likelihood of transmission of the COVID-19 virus. The CSU requires faculty, staff, and students who are accessing campus facilities to be immunized against COVID-19 or declare a medical or religious exemption if eligible. Any candidate advanced in a currently open search process should be prepared to comply with this requirement. The systemwide policy can be found at CSU Vaccination Policy. Questions about the COVID-19 Vaccination Policy may be sent to

Application Deadline & Salary Information

The application deadline is: Thursday, April 7, 2022

The salary range for this classification is $3,282 - $5,449 monthly.

Major Duties

Under the general supervision of the Manager of Student Financial Services, this position provides support to Student Financial Services under the Accounting Services department. The primary -function of this position is assisting students with interpreting their accounts in person, via email, or by phone, explaining student fee and refund transactions, and reconciling and verifying payments are applied correctly. The position independently performs a wide variety of duties requiring initiative and judgment. It may involve assisting students with interpreting their accounts, explaining refunds, reconciling, and verifying that payments are applied correctly.

Serve as a backup cashier working on the window or answering phones as needed. Assist with office duties such as, but not limited to opening the mail, filing, ordering office supplies, stocking supplies, arranging maintenance and repairs, etc.

The Accounting Technician II performs duties that include reviewing documents for accuracy, completeness, validity and adherence to standards; making arithmetic calculations: assigning transaction codes and preparing documents for processing; posting data to journals, registers, and ledgers; compiling, verifying, reconciling, analyzing, and summarizing information; maintaining records; preparing statements and reports. It will also read and explain university policies and regulations to students, faculty/staff, external agencies and the public.


Required Education and Experience:
Equivalent to three years of progressively responsible financial record-keeping experience which has provided the required knowledge and abilities with any equivalent combination of education and experience that provides the required knowledge and abilities. One (1) year of cash handling experience is preferred.

Required Knowledge, Skills, and Abilities:

  • Must have thorough knowledge and understanding of financial record-keeping methods, procedures, and practices, mathematical and general office procedures. General knowledge of governmental financial record-keeping methods. · Must be able to read, interpret, apply and explain university, government, or funding agency policies and procedures relative to the assigned area of responsibility.
  • Must be able to apply accounting procedures and practices to the analysis of complex accounting problems; analyze and interpret accounting data; apply problem solving techniques in finding solutions to complex accounting problems; understand and apply applicable rules, regulations, policies, and procedures; review documents and data for accuracy and completeness; post figures rapidly and accurately; trace and make correcting entries; prepare statements and reports which require utilization of a variety of sources; post information to journals, registers, and ledgers; assemble and compile data used in the preparation of financial reports and/or analysis; balance and reconcile assigned accounts; prepare trial balances; and enter codes and data into the computer and review computer output for accuracy; use current computer word processing and spreadsheet software programs (including WORD, EXCEL and Outlook), web browsers, integrated financial systems and/or other types of records management systems, including student accounting, cashiering, and student financial aid;
  • Must work independently and exercise initiative and judgment in making decisions and analyzing information and determining a course of action within the specifications of standard practice and established guidelines.; and make sound decisions and recommendations regarding accounting activities.
  • Must establish and maintain effective working relationships with others; exercise tact, courtesy, alertness, and good judgment in responding to others.
  • Must be able to operate standard office machines, personal computers and/or automated accounting systems including intermediate knowledge of Microsoft Office products.

60% Analyze student's accounts to inform students of account balances, in person, email, and/or phone. Responsible to explain in detail transactions posted to student's accounts, reconciling fees and payments, and verifying all payment activities which may include; financial aid disbursements, sponsor payments, and other account transactions. Research student accounts per request for refund transactions. Review records for accuracy and completeness report issues to management.

Coordinate billing and past due notices with the Lead Financial Analyst. Communicate established university policies and procedures to students, faculty, and staff to clarify fees, refunds, form 1098T, dis-enrollment, and other related financial transactions.

Check voice mail and email messages and return calls/respond via email or refer students to other Student Financial Services staff or to the proper department.

25% Serve as backup cashier duties include but are not limited to; working the cashier window, entering departmental deposit journal entries via Touch Net cashiering, receiving monies, and may assist with payroll distribution.

5% Receive short-term loan applications from students. Verify required fields are completed and the form is approved by Financial Aid Office.

5% Assist with office duties such as, but not limited to, opening the mail, ordering office supplies, stocking supplies, arranging maintenance and repairs, etc. Participate in the testing of financial software for upgrades and implementations as related to the position' including such activities as testing transaction/data entry and data output.

5% Perform other duties to assist students or to efficiently perform position duties as assigned by Student Financial Services Manager and/or Accounting Director.

Closing Statement

California State University, Dominguez Hills, is strongly committed to achieving excellence through a diverse workforce.

California State University Dominguez Hills is an Affirmative Action/Equal Opportunity Employer. We consider qualified applicants for employment without regard to race, religion, color, national origin, ancestry, age, sex, gender, gender identity, gender expression, sexual orientation, genetic information, medical condition, disability, marital status, or protected veteran status. For more information or definition of these terms, please visit:

Individuals with disabilities requesting accommodations under the Americans with Disabilities Act (ADA) may call the Human Resources Office at (310) 243-3771.

Clery Act crime statistics for CSUDH are available at , or by calling University Police at (310) 243-3639. Upon appointment, all candidates must furnish proof of eligibility to work in the U.S.

The California State University is Smoke and Tobacco Free. Smoking, Vaping and other Tobacco use are Not Permitted anywhere on University property. Education Code 42356, CCR Title 5, Article 9

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