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Check with seller Administrative Specialist Fargo

Published date: April 3, 2022
  • Location: Fargo, North Dakota, United States

Short Description:
The Administrative Specialist is responsible to organize and index incoming documents and checks. The Administrative Specialist is the dedicated resource for ensuring the work is distributed to the appropriate teams and workflow queues. This position is also responsible for additional administrative functions.

Detailed Description: Essential Duties & General Duties

Essential Duties:

  • Efficiently organize incoming and outgoing documents
  • Open, sort, prep and distribute incoming mail and checks.
  • Scan documents into the document imaging system.
  • Properly index documents to the appropriate queues.
  • Print and send notifications to participants.
  • Responsible for other administrative functions
  • Maintain, order and ship company supplies.
  • Handle incoming deliveries.
  • Process COBRA address updates.
  • Monitor the Administrative inbox and ensure timely follow-up on emails.
  • Process the research queues.
  • Process the Easylink queues.
  • Assist with other operational functions
  • Coordinate with other departments when appropriate.
  • Assist with projects as assigned.
  • Promote continuous learning and sharing of knowledge.
  • Ensure privacy according to HIPAA.
  • Must adhere to security policies.
  • Work on special projects as assigned
  • Assist Operations Manager – Payments & Administrative Services with special projects.
  • Develop and update procedures as needed.
General Duties:
All other duties as assigned
Maintain policy according to HIPAA

Work Experience Required:
  • Interact with team members and customers in a warm and friendly way.
  • Must have strong verbal communication skills, ability to read and write effectively. Must have the ability to listen, evaluate and exercise independent judgment. Must be able to maintain confidentiality when using sensitive materials. Build effective working relationships. Treat others with respect.
  • Work in a manner that considers the entire organizational and departmental impact. Demonstrate personal commitment to the principles, values, and ethics of the organization.
  • Is an example to others of appropriate professional behavior.
  • Must have the computer competency necessary to navigate on the computer to provide system issue resolution.
  • Require the manual dexterity to efficiently operate a computer.
  • Understanding of Section 125 administrative processes and procedures
  • Understanding of HIPAA and Privacy Regulations
  • Computer proficiency required
  • Excellent analytical skills
  • Self-motivated
  • Innovative
  • Meets daily deadlines consistently
  • Work with others in a team environment
  • Must take initiative in jobs performed; seek solutions and answers to problems
  • Flexibility/adaptability

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