Find Jobs In United States - Find the Best Jobs online
 

 

 

Check with seller Call Center Agent- Home Office & Remote Arizona Phoenix

Published date: April 3, 2022
  • Location: Phoenix, Arizona, United States

About the Team

SERVICES RESERVATION AGENT:
If you enjoy helping people find the right information, services, and care for their pets, then you would be a great fit as a Services Reservation Agent, either working from our home office in Phoenix, Arizona OR working remotely! We are hiring for remote positions all over Arizona. In our Service Reservations Center, you’ll find a casual call center atmosphere, a performance bonus program, immersive hands-on training, and flexible scheduling while you assist pet parents with their boarding accommodations and grooming appointments for their loved ones.

About the Job

WHAT YOU’LL DO:
While working in our Reservations Center, you’ll provide information about our PetSmart services including our Pets Hotel, Grooming Salon and Pet Training. Additionally, you will:

Answer incoming phone calls from pet parents, assist with scheduling appointments, and answer all questions about our services.
Ensure that all additional service opportunities are presented to the pet parent in a confident manner including "why" the service would be beneficial to the pet's experience.
Answer each call thoroughly, yet efficiently, ensuring all information is correctly obtained from the pet parents.
Demonstrate effective problem solving and customer relation skills.
Communicate information clearly and accurately to the pet parent through the appropriate written and verbal means.
Provide feedback to supervisors on processes and customer interactions as necessary.

YOUR SKILLS AND EXPERIENCE:
We’ll provide training and information to make sure you’re comfortable in your new role, however, we’re looking for you to come to the table with the following skills and/or experience:

High school diploma or a combination of education and experience
Strong grammar and communication skills
Strong computer skills and the ability to use multiple systems at the same time, while answering calls
Demonstrated success in providing exceptional customer service on the phone and via email
Fluent English required; English and Spanish would be beneficial
Perform at, or above, the company's expectations including maintaining appropriate performance levels for Individual Talk Time, Quality, Sales percentage, etc.
Demonstrate regular attendance and adherence to call center schedule

About the Culture

WHY YOU’LL LOVE IT HERE:
PetSmart offers outstanding benefits in a fun and rewarding workplace including:

This can be a fully remote position, so you can enjoy the company of your pets while you work! Our home office in Phoenix is also pet-friendly.
Medical, dental, and vision for full-time associates. Variety of other benefits available for both full-time and part-time associates.
Paid time off for both full-time and part-time associates.
Excellent training and growth opportunities
Volunteer events with PetSmart Charities

Contact seller Share

Useful information

  • Avoid scams by acting locally or paying with PayPal
  • Never pay with Western Union, Moneygram or other anonymous payment services
  • Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
  • This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"

Related listings

  • Detention Officer
    Detention Officer
    Admin & Office - Phoenix (Arizona) - April 3, 2022 Check with seller

    The duties of a Detention Officer include taking custody of prisoners from arresting officers; processing prisoners into the City's booking facility; searching prisoners and securing prisoner's personal property; fingerprinting and taking mug...

  • Front Office Assistant
    Front Office Assistant
    Admin & Office - Phoenix (Arizona) - April 3, 2022 Check with seller

    Overview: At Risas Dental and Braces, our focus is providing quality and affordable dental care and braces for families everywhere. Our goal is to think and speak a language that patients understand. For this reason, our Company Statement is We Speak...

  • Administrative Assistant
    Administrative Assistant
    Admin & Office - Phoenix (Arizona) - April 3, 2022 Check with seller

    About TI Texas Instruments Incorporated (TI) is a global semiconductor design and manufacturing company that develops analog ICs and embedded processors. By employing the world’s brightest minds, TI creates innovations that shape the future of techno...

Comments

    Leave your comment (spam and offensive messages will be removed)

    Website using cooking and goole tagmanager

    Find jobs post jobs for free - wordhome - Site map xml

    chợ tốt việc làm - chợ tốt mua bán - chợ tốt bất động sản - rao vặt miễn phí - việc làm báo mua bán

    job in usa | job in singapore | job in taiwan | job in india