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Check with seller Clinic Administrator Des Moines

Published date: April 3, 2022
  • Location: Des Moines, Iowa, United States

Overview

MercyOne Central Iowa operates four not-for-profit, Catholic medical centers in Des Moines, West Des Moines, Newton and Centerville and two specialty hospitals – MercyOne Children’s Hospital in Des Moines and MercyOne Rehabilitation Hospital in Clive (965 beds total) – along with more than 20 additional facilities that house more than 50 primary care, pediatric, internal medicine and specialty clinics. Founded by the Sisters of Mercy in 1893, MercyOne Central Iowa has the longest continually operating hospital in Des Moines and is also one of the largest employers in the state, with more than 7,000 employees and a medical staff of more than 1,000 physicians and allied health associates. MercyOne Central Iowa is a member of MercyOne, which was founded in 1998 through a collaboration between CommonSpirit Health and Trinity Health – two of the country’s foremost, not-for-profit Catholic health organizations. MercyOne has more than 20,000 colleagues in Iowa and surrounding states.

MercyOne is looking for a Clinic Administrator to help lead the team!

MercyOne Des Moines provides you with the same level of care you provide for others. We care about our employees' well-being and offer benefits that complement work/life balance.

We offer the following benefits to support you and your family:

Health/Dental/Vision Insurance
Flexible spending accounts
Voluntary Protection: Group Accident, Critical Illness, and Identity Theft
Free Premium Membership to Care.com with preloaded credits for children and/or dependent adults
Employee Assistance Program (EAP) for you and your family
Paid Time Off (PTO)
Tuition Assistance for career growth and development
Matching 401(k) and 457(b) Retirement Programs
Wellness Program

Responsibilities

The Clinic Administrator is responsible for managing the daily administrative and technical support sections of a medical clinic in accordance with established policies, procedures and standards. Anticipate and plan for future changes. Make recommendations to improve customer service as appropriate. Will support CIC Provider Based clinic in the Medical Office Plaza.

What You'll Do:
Manage clinic staff on day-to-day operations.
Coordinate clinic operations and activities to ensure proficiency and quality service is delivered within all sections of the clinic; ensuring compliance with regulations and standards.
Responsible for employee performance management by completing performance appraisals and setting individual goals as outlined in policies and procedures.
Effectively lead and develop a team of employees including hiring, training and development, salary recommendations, etc.
Prepare, recommend, and monitor clinic budget, goals, and objectives taking into consideration input from clinic staff.
Participate in the planning and development of policies and procedures, as well as clinic-specific procedures and programs.
Work with Regional Director to develop and implement performance goals and objectives.
Assist Regional Director with implementation and development of long-range plans.
Monitor payroll system to control time management.
Ensure and maintain environment to comply with regulatory, licensure, compliance and accreditation requirements.
Serve as the first point of contact for patient and external customer complaints. Reconcile and investigate all complaints relating to practice operations.
Act as the liaison between the practice and Central Billing Office.

Qualifications

Requirements/Education:

  • Bachelor’s Degree and minimum of 3 years leadership experience OR minimum of 5 years leadership experience in the discipline OR Master’s Degree and no experience
  • 5 to 7 years’ experience preferred

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