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Check with seller Communications Officer (Dispatcher - Public Safety Department) Milwaukee

Published date: April 3, 2022
  • Location: Milwaukee, Wisconsin, United States

Milwaukee School of Engineering (MSOE) invites applications for a full-time Communications Officer to join our Public Safety department. The Public Safety Communications Officer’s primary duty is to be the Dispatcher who receives both emergency and non-emergency calls and dispatches appropriate services to necessary locations.

We respect your private time, so we offer consistent work hours. The days/hours are Thursday through Sunday, 4:00 p.m. to 12:00 a.m. and Tuesday, 12:00 a.m. to 8:00 a.m. Off days are Monday and Wednesday. Occasional overtime provided (and sometimes required) to fill open shifts.

Essential Duties and Responsibilities
Receive emergency and non-emergency calls from the MSOE community and the public for assistance; determine the nature and location of the emergency, determine priorities, and dispatch Public Safety Patrol Officers or other emergency personnel as necessary (in accordance with established procedures);
Maintain contact with all Public Safety personnel while on duty;
Enter, update, and retrieve information from a variety of computer systems;
Monitor Public Safety radio frequencies;
Operate a variety of communications equipment, including radio consoles, telephones, and computer systems;
Monitor direct emergency alarms and the Public Safety video surveillance system and dispatch Public Safety Patrol Officers or other emergency personnel as necessary (in accordance with established procedures);
Receive requests for information regarding vehicle registration and guests visiting MSOE students and provide and note pertinent data;
This list of duties and responsibilities is not all-inclusive and may be expanded to include other duties and responsibilities as required.

Previous Public Safety dispatching experience preferred but we will highly consider all hard working, motivated individuals who have a high school diploma or equivalent. Must be available to work weekends and holidays as your shift requires.

Physical Demands
While performing the duties of this job, the employee is regularly required to sit, use hands, and talk or hear. The employee is occasionally required to stand, walk, and reach with arms. The employee must also be able to handle several tasks simultaneously.

Work Environment
This role uses standard office equipment such as computers, phones, radio console, photocopiers and filing cabinets.

MSOE offers a very competitive benefits plan to all full-time employees including medical, dental, life, disability and vision insurance along with paid time off and 13 paid holidays each year. We also offer a retirement plan in which MSOE matches up to 6% of an employee’s salary. Educational benefits are available for employees and family members as well as an on-campus fitness center for all employees.

Come join our dynamic university!

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