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Check with seller COMMUNITY ADMINISTRATOR Billings

Published date: April 3, 2022
  • Location: Billings, Montana, United States


The Community Administrator serves as the on-site resident manager at the housing facility. This position manages the Facility’s business operations by directing the work of maintenance staff, service coordinators and leasing and administrative coordinators.

Essential Functions

Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

Supervise the property office, ensuring that all bookkeeping, marketing, and lease preparations are performed as required.

Ensure proper resident certification and re-certification and compliance with all HUD or appropriate regulatory agency's requirements.

Market the property by Fair Housing Regulations and the management agent's guidelines.

Create and submit reports as required by the management agent or mandated by the federal, state, or local government.

Hire, train, supervise, and evaluate staff.

Oversee and participate in the on-call duty rotation.

Maintain office files for all business and financial records, credit accounts, and deposit all monies received.

Inspect the property and ensure buildings and grounds are adequately maintained.

Ensure adherence to HUD rules and compliance with all requirements.


Effective communication skills, both oral and written

Ability to maintain effective relationships with residents, employees, contractors and the public

Effective organizational skills with the ability to prioritize and work under tight deadlines

Ability to work with a high degree of confidentiality regarding sensitive information

Continuous demonstration of behaviors aligned with a posture of servant leadership and our cultural values

Supervisory Responsibility

This position supervises Service Coordinators, Maintenance Technicians, Leasing and Administrative Coordinators, and contract vendors.

Work Environment

This job operates in a professional office environment within a residential facility. This role routinely uses standard office equipment such as laptop computers, photocopiers, and smartphones.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision and ability to adjust focus. This would require the ability to lift files, open filing cabinets, and bend or stoop as necessary.

Position Type/Expected Hours of Work

This is a full-time position. Days and hours of work are generally Monday through Friday, 8:00 a.m. to 5:00 p.m. Occasional evening and weekend work may be required as job duties demand.


Minimal travel required unless for training and supervision

Required Education, Experience or Eligibility Qualifications

High School Diploma or equivalent

Four or more years of business or property management experience

Working knowledge of HUD housing and tenant and eviction laws

Familiarity and comfort with performance metrics, sales quotas, and financial concepts

Proficient with computer programs including Microsoft Suite, calendar management, software/database, and social media

Ability to work a flexible schedule, including weekends and participation in an on-call duty rotation

Preferred Education and Experience

Bachelor's degree in business, education, communication, or social work

Five years of property or residential customer service management

EEO Statement

VOA is an Equal Opportunity Employer (EEO) and complies with the Americans with Disabilities Act (ADA) and the Americans with Disabilities Amendments Act (ADAAA).

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