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Check with seller Compliance Officer I Boston

Published date: April 3, 2022
  • Location: Boston, Massachusetts, United States


Incumbent of this position performs routine investigative duties for the agency: investigates complaints; obtains evidence and establish facts concerning complaints and cases of alleged noncompliance with laws, rules and regulations; performs related work as required, and prepares recommended dispositions. Also monitors various activities, services or functions for an assigned agency program area.


Conducts intake by (1) interviewing pro se complainants and gathering pertinent facts for allegations of discrimination; (2) writing legally sufficient complaints of discrimination; (3) inputting required information into the agency's Case Management System (CMS); (4) referring jurisdictional and novel issues for attorney review; (5) making appropriate referrals in cases not within the Commission's jurisdiction.
Develops investigative plans and fully investigates complaints of discrimination by using appropriate and available investigative tools including reviewing document filings, interviewing parties, interviewing witnesses, issuing interrogatories, requesting production of documents, conducting on-site visits, and holding investigative conferences.
Manages a large investigative caseload.
Completes investigations in a timely manner and keeps case files updated.
Conducts investigative conferences on assigned cases to allow the parties to present allegations and responses, to identify and request relevant evidence, and to make referrals to mediation where appropriate.
Refers motions, jurisdictional and other legal issues arising during investigation to assigned attorney advisor.
Drafts factually sound, well-reasoned investigative dispositions summarizing allegations of discrimination and defenses, presenting relevant evidence, applying proper legal analysis, and making a recommendation to the Investigating Commissioner of probable cause or lack of probable cause based on the obtained evidence and legal analysis.
Identifies cases that are appropriate for an early mediation and makes referrals.
Performs required administrative duties.
Provides excellent customer service and responds promptly to the public, parties, and constituents.
Collaborates with supervisor, attorney advisor(s), investigator(s), Commission Counsel, and/or the Deputy Chief or Chief of Investigations on any related investigative duties.
Prepares and submits related reports to his or her supervisor.
Attends required trainings.
Performs all other related duties based on the Commission's needs.


This requisition will remain open until filled; however, first consideration will be given to those applicants that apply within the first 14 days.
Please submit a cover letter addressed to Ken Callahan, Acting Chief of Investigations, and a recent writing sample.

Please note, hiring salary range for this position is $50,305.06 - $58,392.36.

Please no phone calls.

Minimum Entrance Requirements: Applicants must have at least (A) two years of full-time, or equivalent part-time, experience in investigatory, law enforcement or regulatory administration work, or (B) and equivalent combination of the required experience and the substitutions below.

A Bachelor's or higher degree may be substituted for the required experience.*

  • Education toward such a degree will be prorated on the basis of the proportion of the requirements actually completed.
An Equal Opportunity / Affirmative Action Employer. Females, minorities, veterans, and persons with disabilities are strongly encouraged to apply.

Official Title: Compliance Officer I
Primary Location: United States-Massachusetts-Boston-1 Ashburton Place
Job: Compliance and Certification
Agency: Commission Against Discrimination
Schedule: Full-time
Shift: Day
Job Posting: Mar 14, 2022, 11:00:00 PM
Number of Openings: 7
Salary: 50,305.06 - 71,178.12 Yearly
If you have Diversity, Affirmative Action or Equal Employment Opportunity questions or need a Reasonable Accommodation, please contact Diversity Officer / ADA Coordinator: Michael Memmolo - 617-994-6124
Bargaining Unit: 06-NAGE - Professional Admin.
Confidential: No

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