Check with seller Extra Help Medical Office Associate - Disability and Human Development Chicago

Department:
AHS/DHD

Category:
Extra Help

Location:
Chicago

Close Date:
04/14/2022

Hours Per Week:
35 hours per week

Description:
Under general supervision, the Medical Office Associate provides a range of both patient related support functions and non-medical support services for the Family Clinics within the Department of Disability and Human Development (DHD) at UIC. This position’s primary function is ambulatory receptionist duties for all staff, patients and visitors for DHD’s Family Clinics. The position includes general reception duties, scheduling, patient registration, monitoring patient flow, and duties related patient insurance, billing and account maintenance, and collections.

Duties:
Performs clinic reception duties, including greeting patients, answers, screens and routes telephone inquiries, provides front desk support as needed; scheduling call in and out-patient clinic appointments in accordance with clinic guidelines; responds to routine questions from patients and their families, visitors and medical staff.

Assist with planning and coordinating patient/client appointments; maintains clinic patient calendar.

Informs new patients of the Family Clinics’ billing/payment/insurance procedures and guidelines; generates patients charge tickets with responsibility for retrieval and accuracy of information; collects co-payments at the time of service; evaluates patient’s financial status and establishes Alternative Payment plan when appropriate; follows and reports status of delinquent accounts

Creates and updates patient/client electronic billing records; enters, codes, verifies, stores, and retrieves information concerning a patient’s medical record either manually or via the electronic medical record (EMR) or other computer information system (EPIC); compiles and records medical charts, reports, correspondence, and insurance information using computer system

Orders clerical and clinical supplies for clinicians and other Family Clinics staff

Manages the clinic intake line and gathers initial client information for scheduling purposes; establishes, maintains, and updates files and/or records for the Family Clinics (such as patient medical records, patient financial files, and activity summaries)

Qualifications:
1. High school diploma or equivalent/GED. Assocaite Degree desired

2. Any one or any combination of the following, totaling one (1) year (12 months), from the categories below:
a) work experience comparable to that performed at the Medical Office Assistant level or in other positions of comparable responsibility
b) work experience in a health care facility such as a doctor's, dentist's or hospital's office; which involved record keeping, working with the public, direct patient contact, answering telephones and working with medical terminology
c) graduation from an accredited medical secretarial or paramedical program, such as nursing assistant, medical assistant or medical secretary

The University of Illinois at Chicago is an affirmative action, equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, protected veteran status, or status as an individual with a disability.

Offers of employment by the University of Illinois may be subject to approval by the University’s Board of Trustees. The University of Illinois may conduct background checks and other pre-employment assessments on all job candidates upon acceptance of a contingent offer. Background Checks will be performed in compliance with state and federal law.

As a qualifying federal contractor, the University of Illinois System uses E-Verify to verify employment eligibility.

The University of Illinois System requires candidates selected for hire to disclose any documented finding of sexual misconduct or sexual harassment and to authorize inquiries to current and former employers regarding findings of sexual misconduct or sexual harassment. For more information, visit https://www.hr.uillinois.edu/cms/One.aspx?portalId=4292&pageId=1411899

University of Illinois faculty, staff and students are required to be fully vaccinated against COVID-19. If you are not able to receive the vaccine for medical or religious reasons, you may seek approval for an exemption in accordance with applicable University processes.

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