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Check with seller Front Office Coordinator Denver

Published date: April 3, 2022
  • Location: Denver, Colorado, United States

EMPLOYMENT VALUE PROPOSITION: Mental Health Center of Denver provides you with the support you need to help you develop a career in helping others succeed. We innovate, adapt, and leverage the diverse perspectives of the people on our team and the people we serve in everything we do.

COMMITMENT TO DIVERSITY & INCLUSIVENESS: The Mental Health Center of Denver values and is strengthened by diversity. We are committed to ending bias and discrimination in our community and ensuring equity within all aspects of our organization. We are proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment, transfer, or promotion opportunities without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

COMMITMENT TO PAY EQUITY: Mental Health Center of Denver is committed to fair and equitable hiring with salaries based on relevant factors, such as work experience, education, and certification/licensure (rather than wage history). Toward the principle of equal pay for equal work, we post and hire within defined hiring salary ranges. We ask all applicants to carefully review the hiring salary range for each posted job opportunity, as we will not hire outside the predetermined range.

BENEFITS STATEMENT: All full-time, benefits eligible employees will be eligible for MHCD's benefits plan. For a full description of benefit offerings, please visit:

COVID-19 vaccination or an approved medical or religious/faith-based exemption is required for employment with the Mental Health Center of Denver. Newly hired employees must be fully vaccinated (that is, at least two weeks past their final dose of an authorized COVID-19 vaccine regimen) and provide proof, or have an approved medical or religious/faith-based exemption, within their first three (3) days of employment. Information on how to request an exemption will be provided at the time of offer.

Learn what it is like to work at the Mental Health Center of Denver:

HIRING RANGE: $24.04/hr - $26.15/hr

POSITION SUMMARY: Work closely with Lead Front Office Manager and other Front Office Managers to ensure efficient administrative and clerical support to Program Manager(s) in charge of clinic and/or teams at a site. Assist Front Office Managers and Clinical Program Manager in all aspects of job as needed.

In Front Office Manager's absence, provide for coordination of clinic needs and program. Perform a variety of administrative duties in order to ensure the smooth running of the clinic.
Provide back-up support for PASSR and other clinical documentation.
Update training documents and assist with training for new Administrative Assistants. Train other new office staff members.
Organize, compose, and produce letters, memoranda, reports, and other documents for managers
Collect program data and maintain database system; may be required to sort, provide basic analysis, and report data for internal and/or external usage.
Assist with coverage needs at the Adult Recovery Center and various MHCD locations as needed.
Maintain calendars and schedule appointments and meetings.
Receive and screen clinic telephone communications.
Schedule consumer appointments with psychiatrists, nurses, and other clinical staff. Collect co-pays if applicable. Input and extract data from the appointment scheduling system.
Coordinate, file, maintain, and update consumer medical records and related data. With all consumer information, take proactive steps to ensure accuracy of records and confidentiality.
Coordinate requests for information, ensuring all paperwork is properly executed, and consumer confidentiality is protected.
Maintain other filing systems, databases, and perform data retrieval.
Sort and distribute incoming mail and prepare outgoing mail.
Maintain a trauma informed environment of wellbeing.
Perform other duties as assigned, based on individual site needs.

EDUCATION: High School diploma or equivalent; some college preferred.

EXPERIENCE: Minimum of 2 years Administrative Assistant, Customer Service, or Receptionist experience at Mental Health Center of Denver or in other, similar healthcare environment.

Knowledge or ability to learn and practice trauma informed principles and practices.
Proficiency with word processing (60 WPM) and computer spreadsheets.
Must be able to develop proficiency in MHCD-specific computer programs in addition to having proficiency in Microsoft Office.
Strong organizational skills, knowledge of grammar, spelling, punctuation, etc.
Ability to communicate in a positive manner, both verbally and in writing.
Ability to explain procedures and train others.
Must be able to communicate effectively within a diverse workplace environment and work effectively with people from all walks of life.

SUPERVISORY RESPONSIBILITIES: No direct supervision. Assist with oversight of Administrative Assistants, training, and clinic coordination.

TYPICAL PHYSICAL DEMANDS: Ability to sit, stand, bend and reach. Occasional lifting up to 40 lbs. Must have skills and ability to operate standard office machines.

MACHINES AND EQUIPMENT TO BE USED: Personal computers/laptops/similar devices, copier/printer/scanner/similar devices, business telephones and a variety of other office/clerical equipment.

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