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Check with seller Huntington Bank Pavilion Box Office Representative Chicago

Published date: April 3, 2022
  • Location: Chicago, Illinois, United States

Job Summary:

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit

Live Nation’s Concerts Division is where tours are born, artists come to life, and fans get to experience the rush of live music. From our dozens of owned/operated Amphitheaters to our Global Touring team, from Ticketing and Venue Operations to Marketing and Sales, we foster a fun and upbeat work culture with no shortage of opportunities. With perks ranging from free concert tickets to dog-friendly offices, to progressive benefits like student loan reimbursement and adoption/fertility support... it’s no wonder we are certified as a “Great Place to Work” organization and one of People Magazine’s “50 Companies that Care”. We want everyone to feel like they belong and can thrive in our community, so we strive to help you achieve your career and personal goals. Live music is our passion and where we find our common ground. There has never been a better time to join Live Nation.


Passionate and motivated. Driven, with an entrepreneurial spirit. Resourceful, innovative, forward thinking and committed. At Live Nation Entertainment, our people embrace these qualities, so if this sounds like you then please read on!

Job Functions:
Ensure compliance of company mandated cash handling policies and procedures
Balancing and reconciling daily/nightly ticket sales
Assist Manager/Supervisor in reconciliation of cash drawers and ticket stock
Assist Manager/Supervisor on pricing initiatives such as: Progressive, Platinum, Dynamic, Flex Pricing as well as Value Channels & Special Ticket Offers when applicable
Assisting Manager & Supervisor with internal Ticket Orders and Reports as needed
Work with Premium Seat Sales/VIP on any nightly upgrades, primary inventory, reports etc. as needed
Customer Service
Prompt, courteous and knowledgeable customer service both in person and over the phone
Facilitate night of show Will Call & Guest List Operations
Troubleshooting night of show issues (Transfers, barcodes, scanning issues, account issues, etc.)
Work with Guest Services/Operations on any ADA requirements and/or possible seat relocations
Providing knowledge of upcoming events, upgrades and special offers available
Knowledgeable on the events culture and genre
Providing positive energy

High School Diploma or equivalent preferred
At least 2+ years in a guest service role preferred
Excellent verbal, written, and interpersonal communication skills
Acute sense of judgment, tact, and diplomacy
Position requires constant walking, climbing stairs and occasional sitting, lifting and carrying 25 lbs+
Position will require working in various weather elements; rain or shine
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.

Equal Employment Opportunity

Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.

Hiring Practices

The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.

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