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Check with seller Juvenile Detention Officer Phoenix

Published date: April 3, 2022
  • Location: Phoenix, Arizona, United States

Position Overview

***$3,000 Sign-On Incentive!****

The Juvenile Detention Officer operates under the belief that all youth and families have the capacity for change while striving to provide a safe and secure environment in an institutional setting. Successful Juvenile Detention Officers have integrity, use teamwork and critical thinking to teach skills and to encourage youth offenders towards positive change while promoting accountability, responsibility, and positive values.

Day, evening and night shift work is required on a regular and rotating basis and you must be available to work holidays and weekends. Applicants will work four consecutive ten-hour shifts and start on the 12 pm to 10 pm shift. Assignments are at the Durango Detention Center located at 3131 W Durango, Phoenix, Arizona 85009.

The above salary range is the expected starting pay for this position. Successful applicants will typically be compensated at a rate of $20.50/hr. Placement at a higher starting salary rate within the range may be considered depending on prior comparable, directly related law enforcement or corrections experience. This position is non-exempt under the FLSA.

To view our informational video about the position: Click here

We offer generous paid time off, paid sick leave, and 10 paid holidays! We have affordable medical, dental, and vision insurance, and our employees are entitled to coverage by one of several State-sponsored retirement pension plans, our employee assistance program, and wellness incentives. Additionally, our employees have the option of life insurance, disability, a group legal plan, and pet insurance. Click here to learn more!

The Juvenile Probation Department of the Judicial Branch of Arizona in Maricopa County is dedicated to providing innovative and efficient juvenile justice services grounded in evidenced-based practices and research. These services improve the safety of our community, hold youth accountable through developmentally appropriate orientation, and ensure the public’s trust and confidence in the Judicial Branch. Join our Juvenile Probation Department in its mission to promote public safety through positive change as we connect youth to the community and provide opportunities that are delivered with fairness, dignity and respect.

Position Qualifications

We recognize your time is valuable, so please apply if you meet the following required qualifications:

High school diploma or GED

Other Requirements:
Applicants must be at least 21 years of age
Applicants must have or obtain a valid Arizona Driver License by time of hire
Candidates will be required to successfully complete a background/reference check, polygraph and pre-employment psychological evaluation prior to hire
Positions in Detention are subject to Tuberculosis (TB) testing. All offers of employment are subject to successful completion of new employee processing and a negative TB result prior to the start date

Knowledge, skills, and abilities:Knowledge of:
Effective time management and organization techniques
Principles of positive youth development and engagement

Skill in:
Critical analysis of individuals and situations to problem solve and make sound decisions
Seeing and paying attention to details
Demonstrating a rational and objective demeanor when faced with stressful or emotional situations, and acting objectively rather than impulsively or emotionally
Balancing and defusing tensions and stresses

Ability to:
Apply principles and methods of correctional casework
Follow department policies, procedures, and protocols
Demonstrate a positive, open, and objective attitude towards others
Demonstrate flexibility by readily modifying, responding to, and integrating change with minimal personal resistance
Engage others in a constructive two-way conversation, to demonstrate patience, tact, courtesy, empathy, and tolerance
Appropriately engage in, establish, and maintain relationships with diverse populations of co-workers and detained youth

Essential Job Tasks

(This is not an all-inclusive list of all job duties that may be required; employees will be required to perform other related duties as assigned.)

Supervises all juveniles in a fair and respectful manner regardless of admission reason
Maintains order and safety through positive engagement, rapport building, and crisis de-escalation techniques
Restores and maintains security, order, and schedules of activities; takes appropriate corrective and disciplinary actions
Determines and applies approved restraint techniques to control and mitigate disturbances
Knows and adheres to all department policies and standard operating procedures and instructs juveniles on rules, procedures, and expectations
Performs crisis intervention functions to include counseling, suicide prevention, recognizing abnormal behavior, and takes appropriate actions
Searches people, clothing, mail items, and objects capable of concealing contraband; searches buildings and large outdoor areas; inspects juveniles with reasonable suspicion; confiscates and properly logs and disposes of contraband
Transfers and transports youth on foot, in vehicles, or other forms of transportation
Maintains the safety and security of detained youth in all areas of the detention facility, on the facility grounds, and when escorting youth outside of the secured detention facility
Develops, presents, and engages youth in meaningful transitional programming to provide skill development
Establishes, monitors, and maintains detailed case files, ensuring accurate and complete documentation of juvenile’s behaviors, attitudes, and actions; prepares thorough and detailed reports and maintains records as necessary
Develops and maintains effective and appropriate professional relationships with youth, co-workers, treatment team members, and outside agencies
Controls access to and from the facility; conducts visual and audio surveillance for extended periods of time; operates and monitors surveillance and electronic security equipment as assigned
Performs, as needed, basic first aid procedures, and cardiopulmonary resuscitation
Assists, as needed, in courtroom sessions

Working conditions:
Work will be conducted in a secure detention facility. Work regularly requires climbing of stairs, standing, maintaining focus and sight and sound supervision of detained juveniles and may include noisy, crowded areas. It may include exposure to disruptive people, uncomfortable physical conditions, including heat, cold, wetness, strong odors, dust, pollen, and blood borne pathogens. May include kneeling, crouching, reaching, standing, walking, sitting, lifting, grasping, hearing, seeing (including ability to clearly distinguish and identify colors), and repetitive motions. Requires frequently exerting force up to 20 pounds, and occasionally 50 pounds of force to move objects. Requires sufficient strength and coordination for restraining and/or carrying the weight of adults, may require driving.

Must be willing to work any shifts as assigned that may include nights, weekends, and holidays.

The Judicial Branch in Maricopa County is an EEO/ADA Reasonable Accommodation Employer.

Judicial Branch facilities are located throughout Maricopa County. This position may be reassigned to other locations. Assignments will be made based upon the needs of the department.

Selection Procedure

Attention Current Maricopa County Employees: As of 1/1/2022, the Judicial Branch of Arizona in Maricopa County formalized themselves as a separate entity and employer from Maricopa County. To learn more about how that may affect you please click here.

Judicial Branch Human Resources reserves the right to move forward candidates based on the information provided directly on the application. The hiring authority will select the successful candidate based on departmental needs.

Typically, successful candidates are hired at a salary rate up to the midpoint of the range, based on applicable experience, internal equity, and budgetary allowances.

All Judicial Branch offers of employment and continued employment are contingent upon passing a thorough background/fingerprint check. Applicants must completely and fully answer any questions regarding felony and misdemeanor convictions including any convictions that have been expunged or set aside. Failure to include criminal history information is grounds for termination of an offer and employment. A conviction may not automatically disqualify an applicant.
Maricopa County offers a Total Compensation Package that includes competitive salaries and a comprehensive, affordable benefits package. High value is placed on employee well-being and meeting the needs of our employees and their families. Our benefits package is comprised of traditional benefits like medical, prescription, dental, vision, and other health benefits. Employees are supported by various wellness programs including classes, coaching, and fitness center opportunities. Our generous benefit options are some of the best in Arizona and just one of the unique advantages of working for Maricopa County. Below is a representative listing of typical benefits received by most full-time employees.Holidays and LeaveMaricopa County observes ten paid holidays per year. Most County employees accrue vacation (starting at three weeks per year for full-time employees) and sick leave (starting at one hour for every 30 hours worked for all employees). Employees also receive paid leave for other needs such as jury duty, civic duty, and bereavement. Medical, Prescription, Behavioral Health, Dental, Vision, and Flexible Spending AccountsWe understand how important health care is to maintaining a good quality of life. We also know our employees want to have the freedom to choose benefit plans to best meet their needs. Eligible employees may choose from four medical plan options, an HMO, PPO, and two HDHP (High Deductible Health Plans) with a health savings account. When employees enroll in medical coverage, they are automatically enrolled in prescription and behavioral health coverage as well. There are three dental plans from which to choose, two PPO plans and a pre-paid dental plan that functions like an HMO. As is the case with medical, the plans range in cost, flexibility, and network of providers. The vision plan provides employees and their covered dependents access to routine vision services and materials, including an annual eye exam. For those who wish to set aside pre-tax dollars to pay for eligible healthcare and dependent care expenses, the flexible spending accounts are suitable for that need.Life and Disability Insurance Because life sometimes takes unexpected turns, the County offers life insurance coverage to help employees and their loved ones in the event of death. Basic life and basic accidental death & dismemberment insurance equivalent to one times an employee's annual base salary is provided at no cost, with the option for employees to purchase additional coverage including spouse and child life insurance. Disability insurance is available to replace a portion of an employee's salary should they experience a short-term illness or injury.Retirement Eligible employees are covered by one of several State-sponsored retirement pension plans, including the Arizona State Retirement System (ASRS) and the Public Safety Personnel Retirement System (PSPRS). Additionally, there's the option to contribute to a 457(b) Savings Plan that provides employees with a variety of investment opportunities. For those employees who retire from the County and from their retirement system, and have accrued 1,000 or more hours of sick leave, the County makes a $10,000 contribution to a Post-Employment Health Plan set up on their behalf to be used for payment of eligible out-of-pocket healthcare expenses.Group Legal PlanMaricopa County offers employees group discounts to purchase coverage for legal services such as adoptions, family matters, wills and trusts.WellnessMaricopa County's Wellness Works program promotes health and wellness for employees and their families by focusing on physical activity, good nutrition, self-care and stress management. Maricopa County offers eligible employees a wellness incentive for completing required activities. By meeting a set of criteria, employees and their families can get reimbursed for participating in a Weight Watchers Program. On-site fitness facilities and fitness classes are provided to employees at various locations around the County. Employees and their families also have the opportunity to receive a discounted fitness club membership at LA Fitness. Employees have access to smoking cessation programs and health-related classes on various topics including nutrition, exercise and stress management. Employees located downtown benefit from an onsite pharmacy and clinic. Every fall, flu vaccines are offered to employees at various County locations. Employee Assistance Program (EAP)When employees and their families are faced with personal issues, confidential, short-term counseling and referral services are available to them at no cost. Employee DiscountsMaricopa County subscribes to a service association which provides employees with volume discounts for sporting events, entertainment, and many other services.Commute Options Program (COP) Maricopa County provides free Valley Metro passes for the bus and light rail systems for commuting to/from work; a vanpool subsidy is also provided. Employees can decrease stress, decrease wear and tear on their vehicle and help the environment all at the same time.New Employee Orientation (NEO) NEO provides new employees with information about Maricopa County such as: history, organizational structure, Merit Rules, County policies and procedures, County pay system and benefits and employee programs.Rewarding Ideas/Employee Suggestions Employees are provided with incentives to generate ideas for improvements that result in cost reduction through increased efficiency and productivity, improved processes and procedures and elimination of duplication and waste. Our employees' ideas could put money in their pocket!!Tuition ReimbursementTo promote Maricopa County's long term employee retention objectives, our employees are eligible to receive financial assistance to continue their education, help make them more productive, enhance their job performance, and equip them to pursue new opportunities within County government.To learn more about the County's generous benefits, visit the Maricopa County Employee Benefits and Wellness website.
Maricopa County
301 W Jefferson
8th Floor
Phoenix, Arizona, 85003

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