Find Jobs In United States - Find the Best Jobs online
 

 

 

Check with seller Medical Front Office Lead Atlanta

Published date: April 3, 2022
  • Location: Atlanta, Georgia, United States

The Medical Front Office Lead position will be responsible for providing leadership in the front office when the Site Manager is not available. The Lead will address patient complaints, solve problems, and provide guidance for the staff to ensure effective performance of job duties, in the absence of the front office supervisor. The Lead will anticipate needs of the patients, providers, and front office associates to optimize front office efficiency. The lead will provide a positive first impression of the practice by promptly responding to patients, other medical offices, pharmacies, vendors and other practice sources who are calling or presenting in person. It is expected the Front Office Lead will present a professional appearance and a calm, reassuring, and competent demeanor. The Lead must have the ability to be sensitive to patient needs at all times. The Front Office Lead will be responsible for patient check-in, check-out, appointment scheduling, fax distribution and medical records based staffing needs.
Essential Job Functions:
Responsible for providing leadership in the front office when the Site Manager is not available.
Responsible for addressing patient complaints, solving problems, and providing guidance for the staff to ensure effective performance of job duties, in the absence of the front office supervisor.
Assist with weekly scheduling and schedule changes for all front office staff working in assigned location. This may include assisting with approval of time off requests.
Receive notices of call-outs and late arrivals. Document notifications in ADP or inform Site Manager of call-outs. Arrange for coverage due to call-outs. In the event that no coverage is available, provide coverage as needed.
Assist with conducting orientation and training on front office policies and procedures to achieve consistency in processes.
Address any policy infractions that are observed among the front office team. Communicate any issues requiring disciplinary action to the Site Manager.
Warmly greet patients and visitors following practice protocols, policies and procedures providing the highest level of customer service and professionalism at all times.
Maintain a customer service focus when addressing patients and practice visitors whether in person or by phone, ensuring they sense your full attention is devoted to the discussion at hand.
Must have previous experience managing the front office in a medical practice.
Georgia Dermatology Partners complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex.
All candidates are hired with an expectation to carry out the vision and mission of Georgia Dermatology Partners to patients and the community. Employees are expected to exhibit a continuous behavior of professionalism, which includes but is not limited to, treating customers and co-workers with respect and dignity, aligning behavior with customer service principles, maintaining customer and patient confidentiality, abiding by employee guidelines for professional behavior, appearance, and communication, exhibiting teamwork behaviors, being effective in conflict resolution, helping others to understand issues and accept changes, demonstrating high standards of work performance and flexibility, maintaining positive interdepartmental relationships, keeping a positive attitude, and adhering to the policies and procedures of the organization.

eb1cGmHzlt

Job Type: Full-time

Contact seller Share

Useful information

  • Avoid scams by acting locally or paying with PayPal
  • Never pay with Western Union, Moneygram or other anonymous payment services
  • Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
  • This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"

Related listings

  • Administrative Assistant
    Administrative Assistant
    Admin & Office - Atlanta (Georgia) - April 3, 2022 Check with seller

    Discover Your Career at Emory University: Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the ...

  • Office Manager - Admissions
    Office Manager - Admissions
    Admin & Office - Atlanta (Georgia) - April 3, 2022 Check with seller

    The Georgia Department of Behavioral Health and Developmental Disabilities (DBHDD) is currently seeking candidates for the position of Admin Support Supervisor/Office Manager on the Admissions Unit at Georgia Regional Hospital - Atlanta, located in D...

  • Enforcement Officer
    Enforcement Officer
    Admin & Office - Atlanta (Georgia) - April 3, 2022 Check with seller

    Discover Your Career at Emory University: Emory University is a leading research university that fosters excellence and attracts world-class talent to innovate today and prepare leaders for the future. We welcome candidates who can contribute to the ...

Comments

    Leave your comment (spam and offensive messages will be removed)

    Website using cooking and goole tagmanager

    Find jobs post jobs for free - wordhome - Site map xml

    chợ tốt việc làm - chợ tốt mua bán - chợ tốt bất động sản - rao vặt miễn phí - việc làm báo mua bán

    job in usa | job in singapore | job in taiwan | job in india