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Check with seller Partner Quality Specialist I Sioux Falls

Published date: April 3, 2022
  • Location: Sioux Falls, South Dakota, United States

At MetaBank, we take tremendous pride in our mission to create financial inclusion for all. We are a financial enablement company who works with innovators to increase financial availability, choice, and opportunity for all. We strive to remove barriers that traditional institutions put in the way of financial access, and promote economic mobility by providing responsible, secure, high quality financial products that contribute to the social benefit of communities at the core of the real economy.

We are a team of problem solvers and innovators who celebrate our differences and know that our unique perspectives make us stronger and well-positioned for success. We celebrate, and embrace, our team members through our *HUMBLE*HUNGRY*SMART approach, and we believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

About the Role:
The Partner Quality Specialist I will work with internal and external Partners on the review of marketing material to ensure compliance with all Meta, Network, and Regulatory guidelines and supports successful program implementations and maintenance.

What You Will Do:

  • Reviews marketing materials against work papers to ensure quality and adherence to Meta, Network, and Regulatory guidelines.
  • Answers incoming Partner calls, emails, and correspondence with the Networks, and internal departments and attends regularly scheduled Partner & internal team meetings.
  • Submits issues for resolution to appropriate departments.
  • Facilitates, drives, and completes department specific program implementation tasks.
  • Trains Partners on and monitors their use of the marketing submission portal.
  • Builds relationships with internal and external stakeholders.
  • Conducts ongoing quality reviews of Partner marketing materials.
  • Remediates applicable Compliance Review findings.
  • Meets and maintains all Service Level Agreements as defined by department criteria.
  • Meets and maintains acceptable Quality Review scores as defined by department criteria.
  • Participates in enterprise projects relating to existing Partner assignments.
  • Performs other duties as assigned.
What You Will Need:
  • Bachelor's degree preferred or equivalent experience required.
  • 1+ year of prepaid experience desired.
The responsibilities listed above are not all inclusive and may be changed at any time.

#LI-Remote

Who we are:
Our commitment to inclusion is woven into our DNA. We believe that we are strongest when we embrace the voices of our employees, customers, partners, and the communities we serve.

We are committed to providing equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender (including pregnancy), sexual orientation, gender identity, national origin, age, disability, genetic information, marital status, amnesty, status as a covered veteran, or any other class protected by federal, state and local laws.

Please click here to learn more about our benefits and review information about our Privacy Policy, Affirmative Action Plan and other notices. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact P&Crecruiting@metabank.com.

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