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Check with seller Receptionist - PIH Health Downey Hospital - Part-Time, 11:30-8:00 pm Weekends Only Los Angeles

Published date: April 3, 2022
  • Location: Los Angeles, California, United States

We’re a nonprofit, regional healthcare network with two hospitals, numerous outpatient medical offices, a multispecialty medical (physician) group, home healthcare services and hospice care, as well as heart, cancer and emergency services. Our leadership is dedicated to putting patients first—a cornerstone of our mission, vision and values—as we deliver top-quality healthcare.

From our extensive facilities in Whittier, California and Downey, California, PIH Health serves more than two million residents in Los Angeles and Orange Counties and throughout the San Gabriel Valley.

This position will be the first point of contact for patients, families, clergy and other guests at PIH Health Hospital Whittier and PIH Health Hospital Downey. The Reception Desk staff will excel in customer service, greeting each guest in a warm and professional manner. The responsibilities will be to greet and direct every person entering the facility to facilitate their needs while maintaining patient confidentiality at all times.

Required Skills
Excel in customer service skills
Flexibility with schedule
Team spirit
Ability to work effectively with staff, management, physicians, volunteers, and guests
Strong telephone skills
Strong communication skills, both verbal and written
Discrete, courteous and professional about confidential matters
Ability to defuse hostile visitors
Bi-lingual (English/Spanish. English/Chinese) preferred
Ability to prioritize multiple tasks
Good judgment
Computer and clerical skills
Knowledge of hospital procedures
Ability to work independently
Ability to perform well in difficult situations
Adapts well to change

Required Experience

High School graduate or equivalent

Additional college courses and applicable workshops
Experience in customer service

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