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Check with seller Business Analyst I Columbia

Published date: April 3, 2022
  • Location: Columbia, South Carolina, United States

Summary

Assists in formulating and defining systems scope and objectives using research and basic understanding of business systems and industry requirements. Learns to conduct business process analyses, needs assessments and cost/benefits analyses for aligning operations solutions with business initiatives. Provides assistance in testing efforts and may provide security administration to application supported by area when the appropriate written and approved request is received.

Description

Obtains a detailed understanding of the major operations and functions in effect within the areas being supported. Reviews basic system enhancements/upgrades to determine applicability of customer file modification requirements. Following clearly defined procedures, assists in facilitating timely and accurate updates to reference files based on customer requests.
Documents system problems and assists in their resolution. Reviews and completes various daily reports to ensure system is performing as expected. Prepares written reports and analysis, including recommendations pertaining to system functionality and testing progress.
Prepares and reviews test data, test plans and test matrices for system changes. Develops test matrices to accurately reflect changes and detail expected outcome. Executes test cases and evaluates test results for errors. Reports problems through appropriate channels and suggests corrections for a successful implementation.
Under the guidance of an advanced business analyst or manager, learns to define business requirements, perform tests, and may lead small projects.
Learns how to prepare and review data for analysis in order to evaluate the activities, performance and systems within a specific area for standards and workflow simplification.
Communicates with management and departmental personnel to document workflow procedures. Assists in preparing verbal and written communication about business changes with management or other staff members. Functions as liaison between the operations testers and information systems to facilitate communications. In addition, assists customer testers with issues that arise during projects.

***This is an onsite position located in Columbia, SC at our Percival Road location***

Required Education:
Bachelor's degree OR
Four years of job related business experience

Preferred Education:
Bachelor's degree-in Computer Science, Business Administration, or other job-related field

Required Work Experience:
Preferred Work Experience:
One year of business systems analysis, research, and customer support experience
Experience with system testing and system requirement gathering in healthcare or insurance industry
Experience with developing test matrices and project implementation

Required Skills and Abilities:
Basic knowledge of business support and systems concepts
Strong teamwork, communication and interpersonal skills
Good analytical and conceptual skills
Good organizational and problem-solving abilities
Understands how projects and implementations affect an organization and is able to link it to business processes

Preferred Skills and Abilities:
Knowledge of procedures for the supported business unit
Computer programming skills
Able to express basic technical/business concepts to management, peers, and the business units
Strong analytical, interpersonal, communication (verbal and written), organizational, problem solving and decision-making skills.
Ability to work independently and under pressure with tight deadlines.
Excellent customer service skills.

Required Software and Tools:
Microsoft Office

Preferred Software and Other Tools:
Working knowledge of BCBS/subsidiary systems
Knowledge of programming languages and/or concepts
Easytrieve, DB2 or related

Work Environment:
Typical office environment

We participate in E-Verify and comply with the Pay Transparency Nondiscrimination Provision. We are an Equal Opportunity Employer.

Equal Employment Opportunity Statement

BlueCross BlueShield of South Carolina and our subsidiary companies maintain a continuing policy of nondiscrimination in employment to promote employment opportunities for persons regardless of age, race, color, national origin, sex, religion, veteran status, disability, weight, sexual orientation, gender identity, genetic information or any other legally protected status. Additionally, as a federal contractor, the company maintains Affirmative Action programs to promote employment opportunities for minorities, females, disabled individuals and veterans. It is our policy to provide equal opportunities in all phases of the employment process and to comply with applicable federal, state and local laws and regulations.

We are committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities.

If you need special assistance or an accommodation while seeking employment, please e-mail abilities@bcbssc.com or call 1-800-288-2227, ext. 43172 with the nature of your request. We will make a determination regarding your request for reasonable accommodation on a case-by-case basis.

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