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Check with seller Director, Business Support & Operations Anchorage

Published date: April 3, 2022
  • Location: Anchorage, Alaska, United States

Known for being a great place to work and build a career, KPMG provides audit, tax and advisory services for organizations in today’s most important industries. Our growth is driven by delivering real results for our clients. It’s also enabled by our culture, which encourages individual development, embraces an inclusive environment, rewards innovative excellence and supports our communities. With qualities like those, it’s no wonder we’re consistently ranked among the best companies to work for by Fortune Magazine, Consulting Magazine, Working Mother Magazine, Diversity Inc. and others. If you’re as passionate about your future as we are, join our team.

KPMG is currently seeking a Director, Business Support and Operations to join our KPMG Global Audit Solutions Group.

Responsibilities:
Manage the end-to-end support and operational processes for designated applications and functionality, while providing guidance for country business support and deployment leads to successfully support their engagement teams
Maintaining constant, close relationships with member firm support stakeholders in order to facilitate deep understanding of member firm questions and challenges and to enable consistent two-way communications with KGSG Audit
Development of customer facing guidance and communications relating to identified issues; Delivery of internally developed training for assigned tracks
Triage and initial troubleshooting of functional / business inquiries submitted into KGSG Audit Business Support
Participate in internal meetings with other workstreams, including ITSG Application and Product development tracks to discuss audit application inquiries and issues raised, including assistance in appropriately prioritizing; Participate in external meetings/calls with the country business and IT resources on key issues raised
Collaborate with country contacts for researching and responding to batch inquiries coming out of training sessions; Understand and support country validation testing efforts post release as a point of contact

Qualifications:
Minimum seven years of professional experience in support and deployment of global audit applications at a regional/global level; experience supporting implementing of change management initiatives within the audit function preferred
Bachelor’s degree from an accredited college/university
Working on a project or client engagement with a distributed team; Ability to build strong relationships with contacts at all levels in other member firms, especially executive / senior contacts
Experience in the Implementation of change management initiatives within the audit function is preferred
Professional English language proficiency with the ability to confidently lead meetings, calls and group discussions
Flexibility to work irregular work hours to accommodate multiple time-zones and manage in a global virtual environment (100GLB)

KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an affirmative action-equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please.

At KPMG, any partner or employee must be fully vaccinated or test negative for COVID-19 in order to go to any KPMG office, client site or KPMG event. In some circumstances, individuals who are not fully vaccinated may also be required to have a reasonable accommodation to not be fully vaccinated for COVID-19.

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