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Check with seller ITOT E2E Operations Boston

Published date: April 3, 2022
  • Location: Boston, Massachusetts, United States

Information Technology (IT) at Procter & Gamble is where business, innovation and technology integrate to create a competitive advantage for P&G. Our mission is clear - we deliver IT to help P&G win with the over 5 billion consumers we serve worldwide! Our IT professionals are diverse business leaders who apply IT mastery to deliver game-changing, technology-driven business models and capabilities for our 65 iconic, trusted brands.

From Day 1, you'll be trusted to dive right in, take the lead, use your initiative, and build billion-dollar brands that help make everyday activities easier and make the world a better place. You'll be doing meaningful work that takes your career places you never envisioned! And you'll do this in creative workspaces where new ideas thrive and where your technical mastery is recognized and rewarded.

We are currently looking for a results-oriented and dynamic individual to join our shared services and technical operations team as an IT End to End (E2E) Operations Site Leader in Boston, MA! As the E2E Site Leader, you'll be responsible for the digital technology in one of our manufacturing/distribution sites that produce iconic brands used by consumers globally! ITOT technology is crucial to ensuring our manufacturing plants are always on, always secure, and always compliant, and the ITOT Site Leader will ensure the applications, hardware, and infrastructure are seamlessly connected.

Act as the IT Operations supervisor & be responsible for all IT Operations at the site.
Interact with the CyberSecurity Leader, Site Digital Champion for Digital Master Plans & priorities, GBS functions for Network, Server & other IT Operations!
Be accountable for operational excellence ensuring the site is always on for IT & OT Infrastructure, Networking, Servers & Data Centers, etc.
Be responsible for maintaining IT Continuity (avoid unplanned downtime), execute IT Continuity assessments & systemic remediation of IT Continuity, MAGICS & GIA issues.


Demonstrate accountability & ownership to lead most IT technical incidents to resolution within their technical area & work with the relevant team(s).
Solving problems and critical thinking in case of operational issues with applications, manufacturing, warehousing, IT devices, network, Data Center operations etc outages.
Identifying critical issues and elevating them to the Site IT/OT Mgr & the right operation team/s.
Proactively & reactively provide solutions to prevent problems from occurring in the technical area of responsibility, inter-operating with the Site IT/OT team, P&G Business & P&G Operating standards, and key personnel & partners.
Implementing & leading IT change management for the site.
Perform IT Infrastructure quarterly assessments & be responsible for timely closure of issues with quality.
Supervise & collaborate with local/global operational resources that deliver IT operations at the site ie Xerox, P&G Network Ops, HCL, DXC Server OPs, MYPG Services etc.

Preferred Skills for the E2E OPs Leader:
Technology skills/experience including IT Infrastructure ie Network, Servers/Data Center Ops, IT Devices.
Intermediate/Proficient in Project Management.
Lead communication with matrixed Business & IT teams and their leadership.


Ongoing coaching and career development - you will work with passionate people and have access to best in class training through our P&G Leadership Academy as well as day-to-day mentoring from your manager
We provide a market-competitive salary benchmarked against the finest companies, so you'll be able to spend your generous vacation time doing more of the things you love with the people you love
We offer a suite of benefits, including but not limited to: flexible working arrangements, generous paid vacation increasing with service, generous parental leave policies, group life insurance, health insurance, and dedicated support to help you find the right child care or elder care
Additional perks include discounted P&G products from our company shops and a discount platform offering you unbeatable savings on everything from groceries to exotic holidays
What's more, your financial package might include things like interest-free loans, a tax-advantageous share purchase plan, a contributory pension plan, and financial education and advisement on topics including purchasing real estate and generating wealth

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, disability status, age, sexual orientation, gender identity and expression, marital status, citizenship, HIV/AIDS status or any other legally protected factor.

Immigration sponsorship is not available for this role. As a general matter, Procter & Gamble does not sponsor candidates for nonimmigrant visas or permanent residency. However, Procter & Gamble may make exceptions on a discretionary basis. Any exceptions would be based on the Company's specific business needs at the time and place of recruitment as well as the particular qualifications of the individual.

Procter & Gamble participates in e-verify as required by law.

Qualified individuals will not be disadvantaged based on being unemployed.


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