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Check with seller North America Campus Operations Analyst Wilmington

Published date: April 3, 2022
  • Location: Wilmington, Delaware, United States

Corporate Human Resources plays an integral role in designing, implementing, and managing global initiatives across the firm. Our Human Resource professionals within these areas are among the most talented and innovative in the industry. They take a proactive approach to identifying and proposing solutions to organizational challenges, often working side by side with business managers to attract, manage and retain high-potential talent. Through a focus on continuous improvement and long-term success, Corporate HR helps refine our corporate culture, define our firm wide vision and reinforce our reputation as a world-class employer.

Global Employee Support (GES) is a best-in-class, GES organization servicing the entire population of JPMC, currently totaling over 260,000 employees worldwide, in over 60 countries. GES provides vital services in the areas of Payroll, HR Call Center (HR Answers), Recruiting Operations, Employee On & Off Boarding, Data Management, Benefits Administration and Project Management. GES supports the firm in achieving its strategic priorities by leveraging its core principles of superior employee experience, operational excellence, efficient global coverage and a commitment to its people.

As a Campus Operations Analyst, you will help support all key operational activities as part of the campus season. This position will play a key role in building, maintaining and continuously improving operational processes, systems and capabilities to support the increasingly complex operational needs of the business, driven from increasing volumes and regulatory requirements.

Responsibilities include (but not limited to the below):
Support end to end recruiting operations process, including requisition management, offer creation, post-offer / pre-hire process
Manage towards a book of work, overseeing projects from defining requirements through execution
Serve as relationship manager with campus recruiting team
Works closely with key partners across the campus function as well as key partners in GES including recruiting operations and onboarding.
Support system season readiness:completeness of program name and number list, request for new prescreening questions, job descriptions, and requisition templates, confirmation on readiness of offer letter paragraphs, system testing
Escalates any issues and supports, driving exceptional service to our client base (recruiters) and improving upon the current structure.
Proactively share innovative solutions to add value, anticipate needs, and work through ways to streamline the process for the client
Maintain Human Resources records in accordance with Standard Operating Procedures (SOP)

Key Qualifications

Strong focus on operational excellence, able to handle/manage end to end processes seamlessly
Effective organization, planning and multi-tasking skills, while also maintaining high quality and attention to detail
Ability to extrapolate information and data; capacity to quickly learn concepts and understand how to apply them in unique situations
Ability to work under tight deadlines and in a rapidly changing environment
Communicates effectively across teams to ensure key ops activities are completed in a timely manner
Strong attention to detail and strong focus of data integrity
Eagerness to learn the organization and capability needs within a complex business
Ability to handle HR information and data both confidentially and sensitively
Team player combined with motivation to work individually

Required Experience:
1-2 years of industry experience
Experience with applicant tracking systems
Working knowledge of MS Office Applications (Word, Excel, PowerPoint)
Capability of working with high volumes in a fast-paced environment
Excellent organizational skills and ability to multi-task and constantly prioritize workload

JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.

We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. In accordance with applicable law, we make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as any mental health or physical disability needs.

The health and safety of our colleagues, candidates, clients and communities has been a top priority in light of the COVID-19 pandemic. JPMorgan Chase was awarded the "WELL Health-Safety Rating" for all of our 6,200 locations globally based on our operational policies, maintenance protocols, stakeholder engagement and emergency plans to address a post-COVID-19 environment.

As a part of our commitment to health and safety, we have implemented various COVID-related health and safety requirements for our workforce. Full vaccination is a requirement for this role for new hires joining JPMorgan Chase. Additional requirements include sharing information including your vaccine card in the firm's vaccine record tool and may include mask wearing and social distancing. Requirements may change in the future with the evolving public health landscape. JPMorgan Chase will consider accommodation requests as required by applicable law.

Note: The requirement to be fully vaccinated to be hired for this role does not apply to roles with a work location in Arkansas, Florida, Iowa, Montana, and Tennessee. For applicants to these roles, JPMorgan Chase will consider all qualified applicants regardless of vaccination status, due to state and local laws.

Equal Opportunity Employer/Disability/Veterans

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