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Check with seller Operations Coordinator Wilmington

Published date: April 3, 2022
  • Location: Wilmington, Delaware, United States

Provides administrative and clerical support to Trinity Health Clinical Engineering (THCE) Department staff, under general supervision of the CE Manager. Primary responsibilities include processing service calls, managing incoming phone calls, word processing/typing documents, maintaining both hardcopy and computerized file systems, compiling data for reports and data entry in the Computer Maintenance Management Database (CMMD). Contributes to the effective and efficient performance of THCE Clinical Engineering program. Continually strives to achieve the goals and objectives consistent with the philosophy and mission of Trinity Health.

Knows, understands, incorporates and demonstrates the Trinity Health Mission, Vision, and Values in behaviors, practices and decisions. Properly answers and handles incoming telephone call to include transferring of calls and/or takes and forwards appropriate messages. Receives and greets visitors, notifies appropriate staff and directs visitors and deliveries to appropriate areas. Maintains file systems as directed by the Clinical Engineering Director to ensure current and easily accessible information. Systems are both manual and computerized (requiring data entry). Assists with scheduling activities, such as service calls, preventative maintenance, corrective maintenance, vendor meetings, travel, conference rooms, and conference calls. Processes customers request for routine and emergency service support, and dispatches CE Technicians in a timely manner. Performs typing and/or word processing of correspondence, documents and reports. Copies, distributes and transmits documents to ensure accurate and timely response to medical equipment hazard alerts and recalls. Sorts and distributes incoming mail and prepares outgoing mail and packages for shipment. Orders and maintains appropriate levels of office, equipment and supplies. Compiles data and prepares computer-generated reports with pre-established CMMD formats specific by the THCE CE Department needs. Prepare monthly reports relating to CE staff productivity, department budget, and overall operations. Assists staff members with ongoing processes and special projects as assigned. Process service and/or parts request received from CE Technicians. Generates purchase orders requests via Trinity Health Corporate approved protocols. Receives service-related documentation and ensures completion before closing transactions. Provides other clerical and administrative support to staff as needed. Maintains a working knowledge of Trinity Health Corporate Integrity Program, Code of Ethics, as well as other policies and procedures in order to ensure adherence in a manner that reflects honest, ethical, and professional behavior

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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