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Check with seller Product Management Operations Analyst Minneapolis

Published date: April 3, 2022
  • Location: Minneapolis, Minnesota, United States

Jamf, the standard for Apple in the enterprise, extends the legendary Apple experience people enjoy in their personal lives to the workplace. Jamf's cloud software is the only solution of scale that automates Mac, iPad, iPhone and Apple TV deployment, management and security. We help organizations, businesses, hospitals, schools and government agencies, connect, manage and protect Apple products without ever having to touch the device— anytime, anywhere.

We are a group of curious, self-starters with a passion for helping people make sense of technology – freeing nurses to care, teachers to teach and businesses to thrive. We take pride in making meaningful impact for tens of thousands of customers around the globe. We have over 2,000 employees worldwide with offices in the U.S., Europe, Japan, and Australia. To learn more visit: https://www.jamf.com/careers.

Remote work allowed for this role. Jamf operates as a choice-based office model. Choose an assigned desk, a shared desk, or work anywhere you work best. Jamf thrives where you do.

What you'll do at Jamf:
At Jamf, we empower people to be their best selves and do their best work. Reporting to the leader of Product Management Portfolio Operations, the Product Management Operations Analyst will have a key role in supporting data-driven product decision-making practices, roadmap execution in an Agile development environment and implementation of best practices. As part of the Product Management Portfolio Operations team, the Product Management Operations Analyst will assist with bringing a product from concept through to high-quality delivery. This work will contribute to Jamf's ability to drive product differentiation and market penetration, aligning with overall company objectives.

Responsibilities:
Compiling, analyzing, and synthesizing analytical insights based on customer feedback, market data, trends, and behaviors.
Working closely with product development and delivery teams to analyze and validate initiatives put forth in the roadmap.
Assisting in the definition of functional, non-functional, and solution-specific market requirements
Gathering and creating process models, specifications, diagrams, and charts and translating this information into requirements.
Reviewing request and bug tickets for impact and prioritization.
Assisting Product Manager with writing user stories and acceptance criteria for necessary features, or enhancements and the use of product management tools including Aha!.
Entering bug reports in Jira with clear steps to reproduce.
Supporting the Product Manager in roadmap execution planning.
Monitoring and evaluating product roadmap execution, including supporting the upkeep of key dashboards that measure top level product metrics.
Identifying opportunities for improvements to product planning and work cycles.
Suggesting action items specific to product management key tasks and next steps to guide strategic decision-making.
Assisting with the preparation and/or delivery of presentations to share insights withinternal stakeholders, including roadmaps.
Partnering with internal stakeholders to deliver a seamless whole product experience and provide data to continuously optimize and inform future direction of products.
Maintaining a knowledge of Jamf products, related technologies, and 3rd party integration strategies to inform product management related decisions.

Skills & Requirements:
4 year / Bachelor's Degree (Preferred)
1+ years of Product Analyst experience or equivalent (Preferred)
A combination of relevant experience and education may be considered
Ability to conduct customer and market research to inform product decisions.
Analytic thinker who can synthesize complex data into insights and plans of action.
Driven by analytics and metrics, the ability to leverage data to recommend product enhancement ideas that fuel market dominance.
Interpersonal skills to work collaboratively with various stakeholders who may have competing interests, earning trust and influence to deliver results.
Familiarity with Agile/Scrum software development, writing use cases, user stories and detailed acceptance criteria.
Highly organized with attention to detail and ability to prioritize.
Ability to perform and prioritize multiple tasks seamlessly with excellent attention to detail.

How we help you reach your best potential:
Named a Fortune Best Workplace in Technology, 2021.
We know that big ideas can come from anyone, so we empower everyone to make an impact. Our more than 90% employee retention rate agrees!
You will have the opportunity to make a real and meaningful impact for more than 60,000 global customers with the best Apple device management solution in the world.
We put people over profits – which is why our customers keep coming back to us.
Our volunteer time off allows employees to support and give back to our communities.
We encourage you to simply be you. We constantly seek and value different perspectives to ensure Jamf is a place where everyone feels comfortable and can be successful.
23 of 25 world's most valuable brands rely on Jamf to do their best work (as ranked by Forbes).
Over 100,000 Jamf Nation users, the largest online IT community in the world.

You are the right kind of Jamf if:
You go above and beyond for others, you are genuine and willing to help, always. You support the team around you, you don't point fingers or pass blame. You value different perspectives, in how you work and how you learn. You are naturally inquisitive, like to create and be creative. You are a problem solver, curious and resourceful, self-driven and constantly improving. You roll up your sleeves and dig in. You are excited by not knowing what may lie ahead. You are willing to take risks, try new things, even fail just to do it better next time. You're not a jerk. You are someone who just wants to do the right thing.

Why Jamf?
Let your individuality shine at Jamf! All voices are critical to the innovative and collaborative work that we do to propel Jamf to be a leader of equality and fairness in the workplace. In the spirit of our values of selflessness and relentless self-improvement, we seek to learn, engage and grow, so that all of our Jamfs feel comfortable being their truest selves at work. Our Employee Resource Groups help empower employees to make real, actionable differences at Jamf. We are actively working every day to get better; our commitment on becoming a more inclusive and diverse work force is never done.

Get social with us: Instagram, LinkedIn, Facebook or follow the conversation at #OneJamf

#LI-REMOTE

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