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Check with seller Claims Production Supervisor - UT (must reside/work in UT) Salt Lake City

Published date: April 3, 2022
  • Location: Salt Lake City, Utah, United States

COVID-19 vaccination required as a condition of employment.

This Claims Production Supervisor reports to the Claims Production Manager and will supervise and coach the staff’s daily operations as well as assist with processing medical and dental claims.

We pride ourselves on being flexible, but there are some things we feel very strongly about:

Being an excellent communicator. Articulating your own thought process, as well as critique the work of others.

Understanding the entire business. Interacting with other departments is a necessary component in learning who we are and what we do. Knowledge of how your work affects other departments.

Great teams are better than the all-star players. No matter how great someone’s ideas, they’ll be improved upon through collaboration.



Provide training support for new employees and existing staff

Research, develop, document, and present policies and procedures.

Provide full-time support as a resource for Claims.

Create and Maintain claims spreadsheets / reference tools for staff

Ensures and maintains department quality and turnaround time standards

Evaluate and enter reporting data as needed

Perform other duties as assigned by manager.


Work cooperatively with other team members

Actively participate in team meetings and training activities.

Perform additional responsibilities and projects as periodically assigned.


High School Diploma/GED (minimum)

Three (3) years recent experience analyzing complex medical claims

Minimum of two (2) years supervisory experience

Ability to maintain production and quality standards.

Extensive knowledge of medical terminology, CPT Codes, ICD 9/10 and medical claim forms.

Ability to read, analyze and assess medical documentation and draw valid conclusions.

Solid knowledge of MS Excel & MS Word (i.e. pivot tables and lookup functions).

Professional, client-focused approach to colleagues and assignments.

Strong oral and written communication skills with exceptional attention to details.

Ability to seek out experiences that may change perspective or provide an opportunity to learn new things.

Strong dedication to follow-through on all tasks and assignments.

Ability to organize, set priorities, work independently and complete multiple projects within established deadlines.

Ability to sit for long periods of time operating a computer keyboard.

Analytical, Problem Solving, Critical Thinking, Communications, Interpersonal Relations/Teamwork, Organization Awareness, Self/Life Management, Continuous Improvement/Innovation and Change, Basic Technical Competence

Employee Benefits Program

One of the most competitive Paid Time Off plans in the industry.

Extensive 401(k) plan with company matching for contributions up to five percent of an employee’s base pay.

Affordable medical, dental and vision insurance; along with company paid disability and life insurance.

Family and employee care programs.

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