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Check with seller Eligibility Program Specialist VI Honolulu

Published date: April 3, 2022
  • Location: Honolulu, Hawaii, United States

Recruitment Information

Recruitment number DHS 22-05

This position is for the State of Hawai'i, Department of Human Services, Med-QUEST Division, Eligibility Branch and is located in Honolulu.


Salary: $5600 to $6812 per month (SR-26 Step C to H)*

Note: *Hiring rates will be based on availability of funds, the applicant's qualifications and other relevant factors.

The State Recruiting Office will refer all inquiries regarding this delegated position to the Department of Human Services, Human Resources Office.

As a condition of employment with the State of Hawai‘i, all qualified external candidates who have been given a conditional offer of employment must show proof of full COVID-19 vaccination and shall be fully vaccinated by his/her/their employment start date. A reasonable accommodation will be provided if requested by a candidate and it is determined through an interactive process that pregnancy, a qualifying disability, or a sincerely held religious belief prevents the candidate from receiving a COVID-19 vaccination.

Duties Summary

The Eligibility Branch is responsible for the statewide eligibility determination process related to the Department's continuum of quality health care and health insurance programs including preventive services, acute care services, primary care services and long-term care services. The primary function of the Eligibility Branch is to determine eligibility for the State's medical assistance programs and perform enrollment related activities for the federal and state funded medical assistance programs administered by the Med-QUEST Division.

The purpose of this position is to serve as the Eligibility Branch Administrator, which includes directing the Branch operations to ensure medical assistance benefits are provided in an effective manner. This includes evaluating and monitoring sections, units, and eligibility staff; analyzing and reporting of medical assistance programs to include enrollment, processing of applications, timeliness, accuracy and adherence to established rules and regulations. This position is responsible for planning, organizing, directing, controlling, and coordinating eligibility and enrollment functions on a statewide basis.

Minimum Qualification Requirements

To qualify, you must meet all of the following requirements:
Basic Education/Experience Requirements
Graduation from an accredited four (4) year college or university with a bachelor’s degree in Social Work, Education, Recreation, Human Services, Human Development, or a branch of science that deals with the institutions and functioning of human society or with the interpersonal relationships of individuals as members of society such as Psychology or Sociology.

Excess work experience as described under the Specialized Experience, below, or any other responsible administrative, professional or analytical work experience that provided knowledge, skills and abilities comparable to those acquired in four (4) years of successful study while completing a college or university curriculum leading to a baccalaureate degree in the above majors may be substituted on a year-for-year basis. To be acceptable, the experience must have been of such scope, level and quality as to assure the possession of comparable knowledge, skills and abilities.

The education or experience background must also demonstrate the ability to write clear and comprehensive reports and other documents; read and interpret complex written material; and solve complex problems logically and systematically.

Experience Requirements
Applicants must have had progressively responsible experience of the kind and quality described in the following paragraphs or any equivalent combination of training and experience:

General Experience: One and one-half (1 1/2) years of progressively responsible work experience which involved analyzing, interpreting or evaluating technical material; solving technical, managerial or administrative problems through the application of problem solving methods and techniques such as identifying the problem and pertinent causal factors, developing and evaluating alternative solutions, and recommending/implementing an appropriate course of action; and writing narrative reports in a clear and concise manner.

Specialized Experience: Three (3) years of progressively responsible professional work experience which demonstrated knowledge and application of laws, rules and regulations relative to income maintenance. Such experience must have provided the applicant with knowledge of the principles and concepts of social welfare and government entitlement programs, governmental processes, and basic management principles as they relate to effective work organization and staff utilization.

Applicants must possess progressively responsible professional-level work experience in income maintenance programs which include various categorical assistance programs such as General Assistance (GA), Aid to Families with Dependent Children (AFDC), Supplemental Nutrition Assistance Program (SNAP), Supplemental Security Income (SSI), Aid to Aged, Blind and Disabled (AABD), Refugee Resettlement and Energy Assistance to Low Income Families.

  • Supervisory Aptitude: Applicants for the Eligibility Program Specialist V and VI levels must possess supervisory aptitude. Supervisory aptitude is the demonstration of aptitude or potential for the performance of supervisory duties through successful completion of regular or special assignments which involve some supervisory responsibilities or aspects of supervision, e.g., by serving as a group or team leader; or in similar work in which opportunities for demonstrating supervisory capabilities exist; or by the completion of training courses in supervision accompanied by application of supervisory skills in work assignments; and/or by favorable appraisals by a supervisor indicating the possession of supervisory potential.
**Administrative Aptitude: Applicants for the Eligibility Program Specialist V and VI levels must possess administrative aptitude. Administrative aptitude will be considered to have been met when there is strong affirmative evidence of the necessary administrative aptitudes and abilities. Such evidence may be in the form of success in regular or special assignments or projects which involved administrative problems (e.g., in planning, organizing, promoting, and directing a program, including policy and budgetary considerations; and/or providing staff advice and assistance in such matters); interest in administration demonstrated by the performance of work assignments in a manner which clearly indicates awareness of administrative problems and the ability to solve them; completion of educational or training courses in the area of administration accompanied by the application of the principles, which were learned, to work assignments; management’s observation and evaluation of the applicant’s leadership and administrative capabilities; success in trial assignments to managerial and/or administrative tasks.

Substitutions allowed:
1. Successful completion of all academic requirements for a Master's degree from an accredited college or university may be substituted for one (1) year of the required General Experience.

2. Excess Specialized Experience may be substituted for the General Experience required on a month-for-month basis.

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