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Check with seller Monitoring Attendant Chicago

Published date: April 3, 2022
  • Location: Chicago, Illinois, United States

Position is Not Remote and would be Onsite

Responsible for assisting the nursing staff in the continuous monitoring of patients requiring close observation via remote camera monitoring. Works cooperatively with the nursing staff and other patient health care personnel to maintain a safe environment and ensure optimal patient safety and comfort. This position works under limited supervision and receives direction and guidance from Manager Virtual Monitoring.

Maintains visual observation at all times, monitoring patient behaviors and movements. Capable of continuous monitoring of up to 12 patients at one time. Remains alert at all times while on duty. Recognizes behaviors that could result in potential harm to patient. Supports the plan of care for patient requiring virtual monitoring. Verbally redirects patient over digital 2-way audio device using a microphone and headset. Immediately summons the nursing staff if the patient requires assistance. Documents according to guidelines in an accurate and timely manner. Provides nursing staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Seeks assistance with removal of any potential safety hazard from room and reports findings to appropriate staff members.

Provides nursing staff with information in a timely fashion when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance from Nursing staff with removal of any potential safety hazard from room. Recognizes and communicates issues/occurrences utilizing established lines of authority and assists in identifying ways to resolve variances or unacceptable outcomes. Collaborates with virtual monitoring leadership to prioritize/ allocate use of monitoring resources. May support learning opportunities to meet the educational needs of patient/family. Provides for patient comfort, safety, and protects dignity, privacy and confidentiality. Maintains required department confidentiality and abides by HIPPA regulations. Responsible for maintaining and participating in departmental/organizational meetings, in-services and educational opportunities.

Supports and abides by all medical center, departmental, and safety policies and procedures. Proactively identifies safety concerns surrounding the work environment. Performs other responsibilities as requested by supervisor, manager or department head.

Communicates with internal/external customers/colleagues in a courteous, positive, empathic and professional manner. Provides shift-to-shift hand off to virtual monitoring attendants and nursing staff of pertinent information/ behaviors. Speaks calmly, clearly, and courteously. Communicates consistently with colleagues in a professional and respectful manner and accepts assignments willingly. Provides patient with explanations as necessary but does not counsel or provide opinions.

III. Position Requirements:
Minimum Education:
Required: High School graduate or GED
Specify Degree(s):N/A

Minimum Experience:
Required:None

Trinity Health's Commitment to Diversity and Inclusion

Trinity Health employs about 133,000 colleagues at dozens of hospitals and hundreds of health centers in 22 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.

Trinity Health's dedication to diversity includes a unified workforce (through training and education, recruitment, retention and development), commitment and accountability, communication, community partnerships, and supplier diversity.

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