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Check with seller MPW Support Broker - Developmental Disabilities Louisville

Published date: April 3, 2022
  • Location: Louisville, Kentucky, United States


Under routine-to-moderate supervision, provides case management or service coordination services, promotes clients’ independence in performing activities of daily living, and empowers clients to manage their symptoms, typically completing work independently, in accordance with instructions, policies and procedures, previous training, and accepted practices, but consulting regularly with supervisor on particularly complex or otherwise challenging situations.


Conducts and documents comprehensive assessment of client and/or client’s needs. Participates in development of client’s service plan, consistent with assessment. Arranges for delivery of needed services, as identified in assessment. Assists client in accessing needed services through, for example, referrals or linkages. Monitors client’s progress by making referrals, tracking client’s appointments, performing follow-up on services rendered, and performing periodic reassessments of client’s changing needs. Performs advocacy activities on behalf of client (e. g., writing letters to expedite entitlement payments, encouraging client or family members to advocate on own behalf). Prepares and maintains case records documenting contacts, services needed, reports, client’s progress, etc., in accordance with SCS and regulatory standards. Provides case consultation (i. e., consulting with service providers/collaterals in determining client’s status and progress). Communicates with supervisor about issues related to case management, resourcing, service collaboration, and development of new resources. Provides psychosocial education to clients and/or family members to increase their understanding of client’s illness, physical condition, or social situation. Performs crisis assistance (i. e., intervention on behalf of client, making arrangements for emergency referrals, coordinates other needed emergency services). May serve as Primary Case Coordinator (PCC), with volume and complexity of PCC assignments depending on incumbent’s skill and autonomy.

The intent of this job description is to provide a representative summary of the major duties and responsibilities performed by incumbents of this job. Incumbents may be requested to perform job-related tasks other than those specifically presented in this description.


Bachelor’s degree in Social Work, Psychology, Sociology, Human Services, or related field as approved by Medicaid, or as required by applicable funding source.
Completion of state-required case management/service coordination course within six months of date of employment.


Minimum of one year’s experience** in case management/service coordination or working directly with relevant client population or, with relevant master’s degree, no experience.
Working knowledge of mental and physical characteristics of assigned population group (e. g., growth and development), human behavior, treatment/service options, and related issues.
Working knowledge of SCS programs and services, policy, and procedure.
Working knowledge of applicable regulations and licensure standards.
Good interpersonal skills and written and oral communication skills.

**Education and experience requirements vary among programs. Candidates for employment, hiring managers, and incumbents should refer to program- or team-specific job descriptions for all education and experience requirements applicable to particular case management/service coordinator job classifications.


Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing.
Frequent exposure to threat of bodily harm from clients or families.
Normal tasks may involve exposure to blood, bodily fluids, or tissue.
May involve 24-hour on-call responsibilities.
Reliable transportation for frequent travel.

Time Type:
Full time

We continually help our community and employees flourish... one life at a time. As a Seven Counties Services employee there are many perks to enjoy. Below are just some of the great benefits you might be eligible for with Seven Counties Services.

Health & Wellness
Medical Coverage
Dental Coverage
Vision Coverage
Flexible Spending Account
Health Savings Account
Short Term Disability
Long Term Disability - Company Paid
Wellness Programs - Company Paid
Financial Wellbeing
Competitive Compensation Packages
Life Insurance - Company Paid
Accidental Death & Dismemberment Insurance - Company Paid
403b Retirement Plan with Company Funded Matching
Retirement and Financial Planning Services
Employee Discounts including Dell Computers, Verizon Wireless, Liberty Mutual, Costco, and Enterprise Rent-a-Car
Loan Forgiveness options through federal programs (National Health Service Corps & Public Service Loan Forgiveness)
Career Development and Growth
At Seven Counties Services training is one of our highest priorities. We provide company paid professional training for various skills, certifications, and continuing education
Opportunities for growth and movement - We encourage our employees to consider new growth opportunities with us
Leadership Academy for our rising stars, supervisors, and leaders
Seven Counties Services and Center for Clinical Excellence teach provide staff with industry best practices and processes
Work Life Balance
Paid Time Off - Generous PTO for Vacations, Illness, Personal Days, Etc. (Paid Holidays)
Flexible Work Schedules to promote a Healthy Work Life Balance
Employee Assistance Program - assists employees with personal problems and/or work-related problems that may impact their job performance, health, mental and emotional well-being

Seven Counties Services is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, national origin, gender, disability, sexual orientation, marital status, or protected veteran status.

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