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Check with seller UA/UM, Security Sioux Falls

Published date: April 3, 2022
  • Location: Sioux Falls, South Dakota, United States

Facility: PREMIER Bankcard
Location: Sioux Falls, SD
Shift: Monday - Friday 8:00a.m. - 5:00p.m.
Job Status: Full-Time

Are you looking for the opportunity to utilize your knowledge with supervising staff and monitoring staff performance and productivity on various platforms and strategies? PREMIER Bankcard is seeking applicants for a UA/UM, Security.

Essential Duties and Responsibilities

Assist associates with questions on credit card accounts and manage high volume periods.
Handle unusual or difficult customer problems either through direct personal action or referral to the proper department.
Monitor workflow to ensure compliance with regulations.
Monitor and evaluate individual employee performance, deliver performance reviews, administer salary adjustments, address employee issues, concerns, and future development.
Manage all procedure updates/changes that impact the department.
Meets all deadlines as indicated by Manager.
Investigates and reports nonconformance incidents to Manager, analyzes, evaluates, solves, and makes decisions regarding problematic situations
Conduct tasks in a manner that complies with all consumer protection regulations and treats consumers fairly

Skills and Qualifications

Capacity to learn, adapt to change, and become proficient quickly.
Ability to handle stress, exercise self-control, adheres to company policies and procedures and uphold PREMIER way.
Credit card experience preferred, Including prior supervisory experience.
Ability to concentrate and work independently, pay attention to detail, and demonstrate analytical and problem-solving skills.
Excellent verbal and written communication skills.

Culture and Benefits

At First PREMIER Bank and PREMIER Bankcard, we've created a culture that emphasizes personal success, respect, health and wellness, fun and giving back. This is an environment where you will be rewarded, valued and celebrated for your hard work. We provide our employees a robust and expanded package of health benefits, incentives, growth and career advancement opportunities and some pretty epic parties—from concerts by big-name artists to giving away cars. We believe in investing in our employees, their families and our communities.

We’re Investing in You

  • Full medical benefits for 20+ hours/week. Medical plans and contributions to spending accounts with free dental, vision, EAP, life, AD&D, company match 401(k), long and short-term disability plans
  • Generous time off plans including PTO, Sick Pay, and Bonus Days
  • 401(k) – Dollar-for-dollar match up to 5% of total compensation, 100% employee-owned
  • Growth plans which will provide the opportunity to receive an hourly wage increase
  • PREMIER Wellness Program
  • Special discounts and pre-sell offers for Denny Sanford PREMIER Center events
  • Paid community volunteer hours
  • Special employee parties and incentives
Application Process

To ensure timely communication during the application process, please ensure that the "My Presence" portion of your profile is kept current. This should include your most recent phone number and email address. Additionally, please upload any relevant documentation, such as a cover letter and resume. Initial contact will be made via email. Please check your email regularly for any updates or sign in at www.firstpremier.com/careers to view any status changes.

Neither First PREMIER Bank nor PREMIER Bankcard, LLC discriminates in hiring or employment on the basis of race, color, religion, gender, national origin, age, disability, protected veteran status, or status within any other protected group.

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