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Check with seller Urban Outfitters Inc. Training Lead Kansas City

Published date: April 3, 2022
  • Location: Kansas City, Missouri, United States

Primary Duties & Responsibilities:
Delivers, monitors, coaches, and guides technical and non-technical training for Distribution Center Trainers, Leads and non-exempt associates.
Provides coaching, facilitates discussions, and makes recommendations for employee’s observations
Work with operations manager and training captain on shift to schedule training for all new hires, retraining and cross-training.
Ensure quarterly behavioral assessments are done with all trainers, provide effective feedback to each trainer on areas of strength and opportunities for successful performance.
Conducts training sessions and orientations, facilitate tours of facility for new hires as they transition from onboarding into training plans.
Maintain training logs of employees
Communicate Productivity Standards and LM Performance
Interact with supervision and cross-functional employees to resolve issues affecting operations
Communicate and uphold Company policies and procedures
Communicate expectations to all employees
Assist in writing and updating SOPs and Preferred Work Methods
Track procedural changes and training logs
Ensure that all employees are focused on standards / goals for the department
Create a positive work environment and develop ownership in department operations with employees
Understand MHE and WMS systems and procedures
Provide first rate communication to the Brands and Home Office Quality Assurance
Cross-train employees in all departments to build depth
Review individual performance and attendance
Train employees on efficient production procedures and methods
Assist in all other departments as needed
All other duties assigned by Supervisor and or Manager

Knowledge, Experience & Skills Required:
Bachelor’s degree or equivalent job experience
Strong knowledge and skill in training techniques
Labor Management Experience
MS Suite, Time Keeping and Kronos
Knowledge of DC operations and procedures
Experience in highly automated distribution center or production environment
Excellent presentation and communication skills including public speaking
Knowledge of needs analysis, design, implementation and evaluation skills
Accountable, reliable, team oriented with sound judgement
Must be flexible with schedule and able to work overtime in a fast paced environment
Travel may be required

Physical Requirements:
Excellent verbal / written communication skills
Leadership: Proven ability to communicate with, support, and motivate employees to achieve operational objectives
Organized and able to schedule multiple trainers to complete tasks in timeframe allotted
Able to multi-task and prioritize effectively in a team environment
Analytical, ability to track, record and report department production
Able to work with minimal supervision
Be able to lift up to 50 pounds

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