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Check with seller Front Desk Receptionist, Orthodontic Clinic, 33300 Kansas City

Published date: April 3, 2022
  • Location: Kansas City, Missouri, United States

The UMKC School of Dentistry is seeking an experienced, customer-service focused, multitasker to support our Orthodontic Clinic as a Front Desk Receptionist. Ideal candidates are outgoing, welcoming, and committed to high quality customer service. This is a large, busy orthodontic office where patients are seen monthly, on an ongoing basis. This position is responsible for contributing to a friendly and welcoming environment, fostering a positive first impression, and establishing a professional bond with patients and their parents. This individual will primarily work at the front desk area of our Orthodontic Clinic.

The duties will include, but are not limited to:
Welcoming and providing information and assistance to patients, parents, and office visitors (faculty, staff, and students from other departments)
Answering departmental phone, answering routine office inquiries using their knowledge of office policies and procedures, and routing calls to appropriate person(s) when needed
Accurately scheduling patient appointments
Developing and maintaining professional relationships with faculty, residents, patients and parents
Responsible for sharing new patient information packets patient forms (attention to detail is critical)
Maintain a positive attitude to meet (exceed) patient and parents expectations
Minimum Qualifications
High school diploma or equivalent
At least 5 years of experience from which comparable knowledge and skills can be acquired is necessary
Preferred Qualifications
Previous experience in a busy orthodontics, dental, or medical office
Experience or familiarity with patient treatment plans
Full Time/Part Time

40 hours per week (1.0 FTE), fully-benefit-eiligible from date of hire, staff position.


Up to $17.50 per hour, commensurate with expereince, education, and internal equity.

Application Deadline

Application review will begin immediately. Apply today!

Application Instructions

Applicants must combine all application materials (cover letter, resume, and list of five references with contact information) into one PDF or Microsoft Word document and upload as a resume attachment.

Limit document name to 50 characters. Maximum size limit is 11MB. Do not include special characters (e.g., /, &, %, etc.).

If you are experiencing technical problems, please call (800) 488-5288.

Note, you must provide a description of job duties for each Work Experience entry on your application. Please carefully review the application instructions section of our Careers page prior to submitting your materials.

Equal Employment Opportunity
Equal Opportunity is and shall be provided for all employees and applicants for employment on the basis of their demonstrated ability and competence without unlawful discrimination on the basis of their race, color, national origin, ancestry, religion, sex, pregnancy, sexual orientation, gender identity, gender expression, age, disability, protected veteran status, or any other status protected by applicable state or federal law. This policy shall not be interpreted in such a manner as to violate the legal rights of religious organizations or the recruiting rights of military organizations associated with the Armed Forces or the Department of Homeland Security of the United States of America. For more information, call the Vice Chancellor - Human Resources at 816-235-1621.

Reasonable accommodations may be made to enable individuals with disabilities to perform the duties and functions of this job. If you believe you may have difficulty performing any of the duties or functions of this job, please contact the Office of Affirmative Action at (816) 235-1323.

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