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Check with seller Imaging Document Specialist Sioux Falls

Published date: April 3, 2022
  • Location: Sioux Falls, South Dakota, United States

What you can expect as the Imaging Document Specialist:
Coordinate incoming and outgoing correspondence to/from the Executive Office and process internal office mail. Make designated corporate information available to users digitally by identifying, preparing, imaging and indexing incoming mail and other documents.

  • Display company values of integrity, openness, respect, and accountability when interacting with both internal and eternal customers; Use Sammons Leadership Series (SLS) concepts and/or other management practices, while keeping the division vision and mission statement at the forefront, in work processing.
  • Open and sort incoming mail in accordance with department procedures, quality and time standards, including delivery to internal departments.
  • Prepare documents to be imaged in accordance with established procedures and guidelines.
  • Scan documents in accordance with established procedures and guidelines.
  • Index documents in accordance with established procedures and guidelines, focusing on 100% accuracy.
  • Manually sort and insert agent mail in accordance with established procedures and guidelines, focusing on 100% accuracy.
  • Provide outgoing mail service to the agents and Executive Office in accordance with department procedures, quality and time standards.
  • Perform quality assurance checking on files in accordance with established procedures and guidelines.
  • Research and determine policy numbers to assign to paperwork received via mail or fax.
  • Process in-coming and out-going UPS packages.
  • Work closely with other departments to ensure proper communication. Provide timely turnaround of e-mails and phone calls.
  • File documents in accordance with established procedures and guidelines.
  • Maintain records in fiche or paper form and become knowledgeable of all company numbers in reference to policies or agents names or codes.
  • Assist with maintaining Record Retention boxes by tracking, pulling or filing back boxes. Retrieve records as requested.
  • Cross-train where necessary to provide overall department and team support.
  • Promote teamwork by supporting team members and sharing knowledge using the corporate shared values as the guide for all interactions.
  • Assist management with training of new employees.
  • Commitment to embrace Sammons Financial Group Companies shared values (Respect, Accountability, Integrity, and Openness)
  • As stated within the Company Attendance and Punctuality policy, regular attendance is required and expected in order to meet the business service levels and workflow demands.

What we are looking for:

  • H.S. Diploma preferred
  • Less than 2 years Mail room or Imaging experience preferred
  • Data Entry - 9,000 ksph with 95% accuracy
  • Strong computer skills (Word, Outlook, Excel & Access)
  • Knowledgeable in network systems in order to locate alpha, agency and policy lookups
  • Good written and verbal communication skills
  • Ability to work in a fast paced environment with high volume of work with minimal errors
  • High attention to detail
  • Strong problem solving skills and adapt to frequent change
  • Ability to work efficiently and independently
  • Strong organizational skills
  • Ability to sit or stand for long periods of time
  • Ability to lift and/or team lift 30 to 35 lb. boxes on a regular basis
  • Due to the financial nature and level of accountability of this position, a credit and criminal background check is required - The Fair Credit Reporting Act requires Sammons Financial Group Companies to notify you that, as a routine part of processing this application for employment, Sammons Financial Group may request a consumer report on you to verify all information contained in this application. Such report may include information about work-related behaviors, performance, character, general reputation, and personal characteristics, in addition to information about your previous employment, education, credit history and criminal records
  • FINRA regulations require fingerprinting for this position. Management reserves the right to determine and approve incumbent suitability for this position.

Sammons Financial Group Companies offers some of today’s most sought after life insurance, annuity, retirement planning products and portfolio-management solutions. Unlike most financial organizations, our companies are not publicly traded, which means we’re focused on long-term value rather than short-term earnings pressures. As a privately held company, our leaders and employees remain consistently focused on long-term growth, making decisions that allow us to deliver on our commitments to customers, distribution partners, our employees, and our communities. Individually, our companies provide value in the products and services they offer. Together we represent a history of strength and longevity.

What you can expect when you join Sammons Financial Group:

  • A rich company culture driven by private ownership and intentional leadership inspiring employees to engage in our healthy, high-performing and values based culture
  • A healthy balance between work and personal life to do your best work. Workplace flexibility options may be available.
  • Friday afternoons off, competitive Paid Time Off, volunteer time off and a generous number of paid holidays!
  • Great benefits including medical, dental, vision, wellness, charitable giving programs, education assistance… to name a few!
  • A generous, 100% company funded, Employee Stock Ownership Retirement Plan!
  • A casual dress code, including jeans!

Job Type: Full-time

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