Check with seller Maintenance Coordinator Jacksonville

Maintenance Coordinator

Our mission: JWB Property Management enhances the value of all assets under management through warmth, longevity, and exceptional customer service to each resident. This leads to maximized rent collection and renewal conversions and minimized maintenance expense for every client.

About us:

JWB Property Management is the fastest growing property management company in Northeast Florida. As a privately-owned, client-focused company, JWB Property Management is focused on providing the highest quality service to our valued owners and residents.

What you’ll do:

The Maintenance Coordinator is a critical position to our success as a company. The ideal candidate will be the main contact point for our residents for all maintenance related requests and facilitation and is expected to maintain our outstanding customer service track record. The person in this role builds our customer service reputation by servicing and managing all maintenance components for the property management team. This position will require excellent organization and time management skills to exceed expectations for our residents, owners, and vendors.

• Take all incoming maintenance calls and requests
• Troubleshoot and assess for warranty
• Facilitate vendor relationships and management to ensure a seamless experience for all parties
• Work closely with our service team to facilitate owner approvals and requests, as well as ensure high quality assurance to resident and owner.
• Approve and process all bill payments to vendors
• Charge and collect all resident maintenance charges

What you need to have to apply:

· College Degree Preferred (Minimum 2 years); High School Diploma Required

· Appropriate Score on Predictive Index (part of JWB’s hiring process which applicant will receive after app submission)

• Superior communication skills, collaborative with strong leadership and interpersonal skills
• Work well in a team-oriented environment and analyze decisions with broad perspective
• Results oriented leader with high level of self-motivation
• Must be enthusiastic, creative and able to think both strategically and tactically
• Highest level of personal and professional integrity and ethics
• Strong customer service skills
• Demonstrated proficiency in Microsoft Office, Google Docs, Internet applications and related software
• Demonstrate effective and efficient decision-making skills

Office Hours:

Monday-Friday 8:30a-5p

** On-call responsibility weekly plus some holidays

Compensation structure:

$50,000 Base Salary

$4,000 Short Term Incentives

= $54,000 Total Compensation

Office perks:

· Covered base health plan for individual teammate through FL Blue

· 100% dental coverage through Humana

· Ownership PTO (eligible after 6 months)

· 8 paid holidays

· Matching program to your charity of choice

· Gym membership reimbursement

· 401K matching (4.5%) program through John Hancock

· Free lunches daily

· Bi-monthly volunteer/team-building events

· Personal & professional development opportunities

· Parental leave

Job Type: Full-time

Pay: $50,000.00 - $54,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible spending account
• Health insurance
• Health savings account
• Paid time off
• Referral program

Schedule:

• 8 hour shift
• On call

Supplemental Pay:

• Bonus pay

COVID-19 considerations:
All staff is required to wear a mask on campus.

Education:

• Associate (Required)

Work Location: One location

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