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Check with seller Order Management Specialist - Blue Buffalo Bridgeport

Published date: April 3, 2022
  • Location: Bridgeport, Connecticut, United States

Job Description:

This role is repsonsible for day to day delivery of dedicated customers, manufacturer vendors, and warehouse distribution centers.

Duties include but are not limited to, order entry /processing, transportation communication tracking and communication follow up, complaint management and general resolution of customer enquiries both verbal and written. Act as first point of contact for all external/internal customer queries.


  • Receive and generate all sales orders
  • Monitor all purchase order status and shipments with accuracy
  • Coordinate and communicate all changes and cancelations with Blue Buffalo customers and vendors
  • Manage all inquiries and complaints
  • Build and maintain relationships with Blue Buffalo Customers and Vendors
  • Verify billing with shipment and receipt sites within the Blue Buffalo Network
  • Monitor un-received invoices to ensure timely application of costs within the Blue systems

  • 2 years of experience in order management or accounts payable
  • Experience working with Grocery Brokers preferred
  • Proficiency using Microsoft office applications including but not limited to MS Outlook, Word and Excel and SAP
  • Strong verbal and written communication and ability to communicate at all levels
  • Proactive, self-motivator, team player, works well with others
  • Strong problem-solving capabilities
  • Cross-functional understanding and relationship building
  • Detail oriented with good analytical skills
  • Must be able to work in an environment with free-roaming companion pets

  • Bachelors degree
  • Experience utilizing ERP, WMS, EDI, SAP and Excel systems
  • Understanding of freight policies and procedures in regard to cost assessment and payables processing
  • Pet Parent
Company Overview:
We exist to make food the world loves. But we do more than that. Our company is a place that prioritizes being a force for good, a place to expand learning, explore new perspectives and reimagine new possibilities, every day. We look for people who want to bring their best — bold thinkers with big hearts who challenge one other and grow together. Because becoming the undisputed leader in food means surrounding ourselves with people who are hungry for what’s next.

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