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Check with seller Parts Sales Coordinator Louisville

Published date: April 3, 2022
  • Location: Louisville, Kentucky, United States

DESCRIPTION:
Sells parts and helps customers solve parts problems by telephone or through electronic communication, identifies proper parts numbers, checks availability, recommends and sells parts as a service and as requested by customer; completes parts order forms, enters related information into the Data Management system.

Compensation: up to $23.65 per hour

REQUIREMENTS:
High school diploma or equivalent
Technical knowledge of Caterpillar and Allied equipment preferred
Ability to use computer terminal and learn necessary transaction codes for parts, credit and sales function
Strong verbal, written, and interpersonal skills
Ability to understand and carry out verbal and written instructions

ESSENTIAL FUNCTIONS:
Sells parts to the customer by telephone
Looks up part numbers, solves parts problems, checks availability, and prices parts for our customers or service department over the telephone
Runs parts orders through our Data Management system daily, verifying all parts ordered are billed to the customer or service department
Checks customer credit through our Data Management system and Credit Department
Explains backorder and payment policy to customers and gives authorization to expedite parts for the customer
Reads and comprehends parts books, NPR, IRM's, Service Mags., competitive information, etc.
May be required to work overtime if needed
Performs other duties as necessary and assigned

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