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Check with seller Medical Assistant - Call Center - Mon-Fri Day Shift Birmingham

Published date: April 3, 2022
  • Location: Birmingham, Alabama, United States

Our company is seeking a Call Center Representative for our Cardiology department. The ideal candidate will be capable of handling incoming customer calls and will utilize company policies to solve customer issues. The Call Center Representative will be the first point of contact for customers with product issues, so we are interested in hiring individuals with a commitment to customer satisfaction and an ability to make quick and accurate decisions.

Responsibilities:
Answer questions about the nature of cardiology.
Answering medical questions for patients.
Respond to concerns in a timely manner.
Provide the best possible customer service.
Be calm when dealing with upset customers.
Be accurate when quoting information in response to customer's questions.
Be in possession of the latest medical information.
Answer questions in a timely manner.

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