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Check with seller Customer Service/ Impound Specialist Kansas City

Published date: April 3, 2022
  • Location: Kansas City, Missouri, United States

Job Description:
United is a leader in the repossession and remarketing industry. Our success has been built on providing exceptional service to our clients, many of whom are some of the largest lenders in the United States. By utilizing the latest technology and investing in the development of our people, United has experienced continued growth since our inception in 1973. We currently operate out of over 40 branches across the nation and are looking to expand our footprint into more locations soon.

One of the key ingredients to our sustained success and growth is our passionate, dedicated and talented Uniteders - that is what we call ourselves. We are more than associates, employees, co-workers - whatever word you want to use to describe a group of people that just work together. Uniteders are family. Uniteders are a group of people that unite together to create a working environment that encourages enthusiasm, comradery, creativity, individuality and grit. In return, we have shaped a culture that is not only different, but one of a kind. We are quirky and weird and different and unique. We are all those things. But collectively, we are UNITEDERS.

Due to our continued growth, United Recovery and Remarketing is now seeking a customer-focused, detail oriented person for an immediate opening as an Impound Specialist in our Kansas City location. In this role, you will learn our databases and build strong relationships with our clients and field agents by answering questions and providing detailed account information. The starting pay for this position is $17 per hour.

Your duties will include:
Resolving customer inquiries with accuracy, efficiency, and quality

Document client inquiries and requests efficiently in our system.

Assisting our Affiliate Department, as well as our Pre Skip/Suspend team with other tasks requested

Providing outstanding customer service to all internal and external customers

Accurately assigning data information received by our clients to repossession agents, branch locations and affiliates

If you are a team player who is a motivated self-starter, apply today.

Required Experience:
Qualifications/Requirements:
Ability to type 50 words per minute and have intermediate 10-key skills

Self - Starter

Strong written and verbal communication skills

Effective time management skills

Ability to adapt to fluctuating work flow and work with minimal supervision

Conflict resolution skills

Ability to multi-task and detail-oriented

Good Team Player

Education/Training/Experience:
High school diploma or equivalent

1 year data entry experience

1 year call center or customer service experience

From: United Recovery and Remarketing

Contact seller Share

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