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Check with seller Customer Service Representative Sioux Falls

Published date: April 3, 2022
  • Location: Sioux Falls, South Dakota, United States

Description

Neighborhood Dental is looking for you! We are seeking an outgoing, friendly and customer-oriented person with a great attitude to work in our professional office. The right candidate must have exceptional customer service skills and be proficient with a multi-line phone system. The person we are looking for needs to be a team player who is self-motivated, hardworking and can multitask.

Responsibilities

The person in this position must be able to do the following:
Providing excellent customer service to patients
Practicing HIPAA and maintaining compliance
Answer incoming calls
Checking patients in and out
Check office voicemails and emails
Confirm appointments
Schedule appointments
Actively monitoring schedule to ensure providers meet daily goals
Assist patients in scheduling with specialists if needed
Verify patients dental insurance benefits
Update patient records when checking in patients by ensuring phone, address, and insurance are current
Scanning patients DL, insurance card(s), and paperwork
Check and respond to appointment requests via “Conversations” on Solution Reach and Social Media
Verifying pre-medications
Collect at the time of service and some payment entering
Qualifications

Ideal candidates will have the following experience, but all strong candidates will be considered:

1 year minimum dental front office experience
Computer proficiency – specifically Microsoft Office and Google Drive
Knowledge of dental terminology
Dentrix software knowledge experience preferred but strong candidates will be considered
Job Benefits

We offer a very competitive benefit package: employer match 401K, health insurance, free dental care, vision insurance, life insurance, PTO, monthly bonus incentive, paid holidays, uniform reimbursement, in-house continuing education (CE), and a competitive salary!

Employment Type

Full Time

Job Location

4603 Homefield Drive, 57106, Sioux Falls

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