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Check with seller Field Service Planner Billings

Published date: April 3, 2022
  • Location: Billings, Montana, United States

Komatsu is an indispensable partner to the construction, mining, forestry, forklift, and industrial machinery markets, maximizing value for customers through innovative solutions. With a diverse line of products supported by our advanced IoT technologies, regional distribution channels, and a global service network, we tap into the power of data and technology to enhance safety and productivity while optimizing performance. Komatsu supports a myriad of markets, including housing, infrastructure, water, pipeline, minerals, automobile, aerospace, electronics and medical, through its many brands and subsidiaries, including Joy, P&H, Montabert, Modular Mining Systems, Hensley Industries, NTC, and Gigaphoton.
Job Overview Key Job Responsibilities

Through close interaction with the Service Manager, Supervisors and Account Managers in the assigned area, establishes and monitors planned maintenance schedules to meet customer needs. Participates in daily, weekly, and monthly planning meetings with key stakeholders. Review, prioritize and schedules jobs.

Establishes and maintains a maintenance history on all completed jobs.

Responsible for supporting the assigned area supervisors in all facets of job preparation, execution and follow up as prescribed by Komatsu standards. This includes time spent “in the shop” to assure readiness and availability of materials and equipment resources.

Understanding the importance of maintaining the integrity of information in the job files.

Generates and provides data and reports to support departmental budgets, to assist with the measurement of key performance indicators.

Opens jobs in SAP, maintains jobs in SAP, prepares bids, invoice, and close jobs.

Manpower: communicates daily with supervisors to discuss/adjust manpower report, scheduling adjustments, etc.

Format work scopes based on job progress.

Assist supervisors assigning manpower to jobs per need.


Education and/or experience equivalent to a high school diploma or GED, supplemented by advanced training up to or including a Bachelor’s degree in an appropriate field.

Ability to gain knowledge of site processes, equipment, and infrastructure.

Skilled in utilizing computer databases to research, maintain, and update records and files.

Ability to communicate effectively, both verbally and in writing.

Ability to develop and maintain awareness of occupational hazards and safety precautions. Skilled in following safety practices and recognizing hazards.

Software: SAP, MS Office, Gantt Charts, LinkOne, Cat Base, JGN, Salesforce.

Machine component layout.

Additional Information
Komatsu is an Equal Opportunity Workplace and an Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.

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