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Check with seller Guest Services Host II - PT Denver

Published date: April 3, 2022
  • Location: Denver, Colorado, United States

Job Description:
If you like to help guests plan an exciting day, can start a conversation with a stranger, and want to work with a fun team, consider joining the Guest Services team as a Host II!

The Guest Services Host II position is highly interactive with our guests in a dynamic and fun working environment. Located throughout the Museum, our Host II teammates sell tickets and memberships, while also helping to plan guests’ days in the museum. You’ll work with our team in our IMAX theater, Planetarium theater, in the Museum Lobby, and at our Virtual Reality Rides assisting guests and setting the tone for a great Museum experience. You’ll even get to see an IMAX movie or Planetarium show in the process. How can you beat that?

Successful candidates will be:
Curious
Engaging
Team-oriented
Guest-focused

Essential duties:
Uses ticketing system for point of sale transactions, membership enrollment/renewal, and basic sales orders
Communicates the difference in membership levels and benefits to guests
Ability to facilitate a cash and/or debit and credit card payment with accuracy for guest transactions
Ushers guests into the IMAX Theater. Checks tickets, distributes and collects glasses, provides customer service as needed in the theater.
Ushers guests into the Planetarium Theater. Checks tickets, runs show controls and provides service in the theater.
Works in the Virtual Reality Arcade where guests can buy tickets to ride our Virtual Reality Transporter, or play exciting Virtual Reality games
Provides a welcoming, safe and fun environment for our guests through outstanding service and guest assistance.

Minimum qualifications/Requirements:
High school diploma or equivalent.
1 years’ experience in a fast paced service environment.
Ability to work weekends and evenings as needed.
Intermediate proficiency with Microsoft Office suite.
The Museum loves science. As a science institution, the Museum believes in the science behind vaccines. Effective September 1, 2021, all persons offered a position will be required to provide valid proof of full vaccination against COVID-19 prior to starting employment.

Ideal candidate will have:
Cash Handling experience
Bilingual a plus (Spanish/English)
Available to work 3-4 days a week
Continual operation of a desktop computer, mobile computer, scanner or other technical equipment

Core values:
We love science.
We are curious, creative and playful.
We cultivate relationships with each other, diverse communities, the environment and for our future.
We think critically and act with empathy.

Perks of working at DMNS Include:
Free DMNS Family+ Membership

Paid Sick Leave

Free access to Museum exhibits, IMAX, and Gates Planetarium

Free local admission to The Denver Zoo, The Denver Art Museum, The Denver Botanic Gardens, and Fort Collins Museum of Discovery

Free RTD ECO pass

American Alliance of Museums Membership (AAM)

And many more! Click HERE to view our perks and benefits webpage.

Application Instructions:
Please submit your resume by April 7, 2022. Resumes will not be accepted after this time.

Applications will only be accepted electronically via the Museum’s website www.dmns.org.

Due to the high volume of people who apply, we are not able to respond to specific inquiries regarding your application status.

The Museum is committed to the goal of building a culturally diverse staff to serve the needs of our visitors. We encourage individuals of all backgrounds to apply.

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