Check with seller Patient Service Representative - Access Center Portland
- Location: Portland, Maine, United States
Position Summary
The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general Access call center duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school diploma or equivalent preferred.
License/Certifications: N/A
Experience: Previous medical office and customer service experience.
Knowledge of customer service principles and techniques.
Excellent professional judgment and decision-making skills.
Excellent communication, interpersonal and customer service skills
Ability to communicate calmly and clearly over the phone.
Skill in using computer programs and applications to include Epic and Groupcast.
Skill in conflict resolution.
Ability to maintain confidentiality.
Ability to work independently and as a team member.
Ability to maintain a professional manner even under stressful situations.
Location: MaineHealth · MMP Admin - Access Center
Schedule: Full Time, Day Shift, 40
Useful information
- Avoid scams by acting locally or paying with PayPal
- Never pay with Western Union, Moneygram or other anonymous payment services
- Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
- This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"
Related listings
-
Customer Service Associate - Single Billing OfficeProtective Service - Portland (Maine) - April 3, 2022 Check with sellerMaine Health is currently hiring for a Single Billing Office Customer Service Associate Level I. This position is with our incoming call center, talking with patients all day, answering a multitude of questions about their bills, taking payments, and...
-
Customer Service Professional - Remote/Virtual $5,000 up front cash paymentProtective Service - Portland (Maine) - April 3, 2022 Check with seller
Job Classification: Operations - Insurance Operations “Prudential aspires to make lives better by solving the financial challenges of our changing world! At Prudential, our Financial Wellness Advocates are the first point of contact with our customer...
-
Work From Home Customer Service Coordinator- CollectionsProtective Service - Portland (Maine) - April 3, 2022 Check with seller
ME Portland-One Monument Sq (25006), United States of America, PORTLAND, Maine Work From Home Customer Service Coordinator- Collections Work at Home Customer Service Coordinator- Collections Requisition: More Than Just a Bank, More Than Just a Career...
Comments
Leave your comment (spam and offensive messages will be removed)