Check with seller Patient Service Representative - Family Medicine Portland

Are you organized? Do you consider yourself a multi-tasker? Are you outgoing and interested in working in healthcare? Portland Family Medicine and The Peaks Island Health Clinic are looking for highly motivated Patient Service Representatives to join their team. We are a busy Family Medicine Residency program with a unique opportunity to be part of a team that helps care for patients in the community while teaching future physicians. We celebrate uniqueness and diversity in both the community and our staff. We practice strategic leadership and implement insightful strategies to develop and maintain a cohesive and efficient team! Interested in joining us?

Position Summary
The patient service representative (PSR) will greet patients in a friendly and courteous manner, answer telephones, schedule appointments, and perform other overall general office duties as assigned. The PSR will also collect, verify, enter, and monitor patient data while complying with the federal, state and MaineHealth confidentiality policies.
Required Minimum Knowledge, Skills, and Abilities (KSAs)
Education: High school graduate or equivalent preferred.
License/Certifications: N/A
Experience: Previous office experience with medical office experience helpful.
Knowledge and skills in using office equipment.
Knowledge of customer service concepts and techniques.
Excellent organizational skills with the ability to accomplish multiple tasks.
Excellent communication and interpersonal skills with the ability to communicate clearly in person and on the phone.
Strong computer skills.
Ability to read, understand and follow oral and written instructions.
Ability to maintain confidentiality.
Ability to work independently and as a team member with minimal direct supervision.
Ability to maintain a professional manner even under stressful situations.

Location: MaineHealth · P Family Med Portland
Schedule: Full Time, Day/Evening, 36

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