Check with seller Rehabilitation Services Tech FT Days (University) PHYSICAL THERAPY (0000017091) Memphis

Summary

The Rehabilitation Services Tech is responsible for assisting therapists during patient treatments and performing various support activities for rehabilitative services. Performs clerical duties such as greeting and directing patients, answering telephones, departmental filing, ordering and maintaining inventory of supplies/equipment. Models appropriate behavior as exemplified in MLH Mission, Vision and Values.

Education/Experience/Licensure

Education/Formal Training

Work Experience

Credential/Licensure

REQUIRED:
High School Diploma or GED equivalent.

N/A

N/A

PREFERRED:
N/A

Prior office or customer service experience.

N/A

SUBSTITUTIONS ALLOWED:
N/A

N/A

N/A

Knowledge/Skills/Abilities
Knowledge of appropriate behavior when greeting and assisting patients, family members and physicians.
Ability to learn, synthesize and maintain up-to-date working knowledge of the department, personnel, and changing technology.
Working knowledge at basic proficiency level for windows-based software applications.
Ability to perform computerized data collection and entry and to navigate in a windows environment.
Proven record of providing excellent customer service.
Ability to communicate promptly, clearly and accurately in both written and oral form.
Excellent interpersonal skills.
Ability to organize tasks and maintain control of work flow.
Demonstrated ability to resolve routine problems using policies and procedures.
Key Job Responsibilities
Responsible for assisting therapists during patient treatments and performing various support activities for rehabilitative services.
Performs clerical and data entry activities for the department.
Responsible for monitoring and ensuring compliance with regulatory requirements, quality standards, compliance activities, and policies and procedures.
Effectively manages resources such as supplies and equipment. Plans work and completes job responsibilities in an efficient and productive manner.
Demonstrates professional work behavior and excellent customer service routinely in all interactions.
Physical Requirements
The physical activities of this position may include climbing, pushing, standing, hearing, walking, reaching, grasping, kneeling, stooping, and repetitive motion.
Must have good balance and coordination.
The physical requirements of this position are: medium work - exerting up to 150 lbs. of force occasionally and/or up to 40 lbs. of force frequently.
The Associate is required to have close visual acuity including color, depth perception, and field of vision to perform an activity, such as assessing patients, preparing and analyzing data and figures; transcribing; viewing a computer terminal; or extensive reading.
Frequent invasive and non-invasive patient contact.
Exposure to patient body fluids as well as exposure to hazardous or poisonous materials.
Ability to react quickly to emergency situations.

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