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Check with seller Ticket Services Representative Kansas City

Published date: April 3, 2022
  • Location: Kansas City, Missouri, United States

Do you have a love for the arts? Would you like to be an active part of a beloved Kansas City tradition? If so, we have the perfect opportunity for you! Starlight is seeking Ticket Services staff to provide exceptional customer service while conducting ticket transactions and providing guests with general information. Available positions include seasonal, event-night staff as well as year-round, daytime hours.

The hourly rate for this position starts at $12.50, based on experience. The pay rate is adjusted annually. In addition, part-time employees may receive two complimentary tickets to each Broadway production and two pairs of concert tickets per month.

Essential Functions & Duties:
Starlight takes pride in surpassing expectations for customer service. Consequently, the foremost responsibility for all Ticket Services staff is to make our guests feel welcome and appreciated. Organizational skills and accuracy of work are highly valued. This position offers frequent opportunities to interact with guests in person, on the phone or by email. Applicants should display a pleasant demeanor when communicating through any of these channels.

Event night schedules vary based on performance calendar, with hours from 5:00 to 9:00 p.m. weeknights and weekends. Applicants should be available at least three nights per week.

Daytime staff positions are scheduled Monday-Saturday from 10 am to 6 pm. A minimum of 20 hours per week is required.

Qualifications:

  • Applicants should have a love for the performing arts and the events we are promoting.
  • Must be able to remain calm and organized in a fast-paced environment.
  • Prior ticketing experience is helpful, especially knowledge of the Tessitura database.
  • Applicants must be at least 18 years of age.

To be considered for this position, submit your application online. You can also download and submit your application at Starlight’s West Ticket Office, next to Gate 3, Mon-Fri, 10 a.m. to 6 p.m. Please visit our website for more information regarding Starlight employment.

Starlight Theatre Association is an Equal Employment Opportunity organization. We evaluate qualified applicants without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, disability, protected veteran status, and other statuses protected by law.

Starlight is working toward embedding inclusion, diversity, equity and access within every aspect of our organization. We support an environment that values and respects the experiences and contributions of its employees, volunteers, partners and community members. We encourage and welcome applicants of groups that are historically underrepresented in the American theatre industry.

Effective October 15, 2021, all persons working on behalf of Starlight Theatre are required to receive any of the FDA-approved COVID-19 vaccines and be fully vaccinated. Starlight will provide reasonable accommodations to qualified individuals regarding medical or religious exemptions in accordance with the Americans with Disabilities Act and applicable state and local law.

Starlight Theatre Association of Kansas City, Inc. is a 501(c) (3) not-for-profit organization.

Location: 4600 Starlight Rd, Kansas City, MO 64132

Job Type: Temporary

Pay: $12.50 per hour

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