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Check with seller UP TO $80K* Automotive Service Advisor - Greenwood Indianapolis

Published date: April 3, 2022
  • Location: Indianapolis, Indiana, United States

Company Description

Christian Brothers Automotive: Greenwood

America's Number 1 Automotive Repair Franchise!



Mission Statement: At Christian Brothers Automotive, we seek to glorify God by providing excellent and ethical automotive repair service for our customers.

Job Description

Location: 4985 W Smith Valley Road, Greenwood, IN 46143

Job Title: Automotive Service Advisor

Do you have a passion for the automotive industry?
Do you like helping people?
Are you goal oriented
Do you like a fast paced, challenging work environment?
Would you like every weekend off to spend more time with your family and friends?

If your answer is yes, then maybe a career with Christian Brothers Automotive is right for you!

Apply Now and take pride in where you work!

Position Summary:
As an Automotive Service Advisor with Christian Brothers Automotive, you are the person that our customers look to when they need help with their vehicle. You are the person that our customers see every time they make an investment into their vehicle, because of these reasons you play a large role in building relationships with our customers.

Our Automotive Service Advisor is responsible of taking our customers through the entire repair process, keeping them informed on the status of their vehicle and ensuring their satisfaction before they leave our facility.

Essential Duties and Responsibilities:
Greet every customer that enters our facility with hospitality and the highest level of respect.
Make customers feel welcome and at ease.
Actively listen to customer concerns and document thoroughly.
Work with technicians to develop detailed repair orders.
Present the best solution to properly repair each customer’s vehicle in a way that is easy for them to understand.
Consistently and effectively sell services without jeopardizing honesty and integrity.
Maintain a positive attitude and team atmosphere at all times.
Use the phone in a professional manner, always with the intention of creating a long term relationship between the store, yourself, and the customer.
Receive payments from customers ensuring that each customer has a thorough understanding of all work performed on their vehicle and is completely satisfied with our service.
Follow up with customers after-the-sale to ensure complete satisfaction and to build relationships.
Assist other employees as needed.
Love your neighbor as yourself.
Other duties may be assigned.


Education and Experience Preferences

Thorough knowledge of automotive systems.
Proven track record of consistent and effective customer service and hospitality.

Certificates, Licenses and Registration Preferences:
Current Driver's License required.
Proof of minimum state required insurance on personal vehicle.
Driving record acceptable to our current insurance carrier.

Additional Information

All of your information will be kept confidential according to EEO guidelines. Christian Brothers Automotive is an Equal Opportunity Employer. Christian Brothers Automotive locations practice "At-will" employment practices.

Contact seller Share

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