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Check with seller Weekday Part Time Visitor Services Representative Salt Lake City

Published date: April 3, 2022
  • Location: Salt Lake City, Utah, United States

Over the last decade, The Leonardo Museum of Creativity and Innovation in downtown Salt Lake City has forged a new museum experience that fuses science, technology, and art with hands-on learning through exhibits, educational programs, and community outreach. Our mission is to inspire creativity and innovation in our visitors and serve as a community hub to explore global conversations with a local perspective.
About the role:
The Visitor Services Representative will enhance the museum experience by overseeing daily operations of The Leonardo, creating a welcoming and informative space, and engaging visitors on the floor with exhibits. This is a part-time, on-site position that includes weekends as needed. Must have weekday availability (Wednesday, Thursday, Friday) from 9:30-2:30
Your day-to-day includes:

  • Bringing fresh energy, humanity, and passion to The Leonardo community
  • Respectfully and enthusiastically engaging with museum visitors to promote The Leonardo’s programs and offerings
  • Creating a friendly, welcoming, and informative experience for visitors
  • Running the daily operations of The Leonardo, including greeting visitors, responding to voicemails and emails, maintaining the lost and found, setting up lobby slides, processing payments, and registrations, cleaning exhibits, and displays, etc.
  • Assisting with special programs, making change for cash boxes at events/programs, and checking-in attendants
  • Maintaining a well-informed knowledge of The Leonardo’s exhibits and programs
  • Operating The Leonardo’s admissions & memberships sales system (Altru)
  • Assisting Education staff with demonstrations as needed
  • Managing and resolving guest concerns in a positive manner to ensure an excellent visitor experience
  • Ensure guest safety and well-being
  • Provide general assistance with museum programs as needed
  • Additional duties as assigned by manager

What we offer:

  • A strong sense of purpose as we positively impact the lives of youth and adults across the state of Utah
  • A vibrant, mission-led organization with opportunities for growth
  • Supportive and creative team members
  • Competitive Salary
  • 10 days flexible PTO/sick leave
  • Guest passes for family and friends

Required skills:

  • Prior customer-facing experience
  • Ability to see and resolve problems on the spot
  • Ability to take direction and work collaboratively
  • Ability to work in a fast-paced environment, adhere to deadlines, and demonstrate flexibility with shifting demands and priorities
  • Excellent communication skills (verbal and written)

The Leonardo is proud to be an equal opportunity employer. We are committed to an inclusive culture both for our employees and the community we serve. We welcome and encourage applicants of diverse backgrounds, identities, cultures, gender/sexual orientations, abilities, and beliefs. This position may require the successful completion of a criminal background check and/or drug screen. If you have a disability or special need that requires accommodation, please let us know in the application.

Job Type: Part-time

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