Find Jobs In United States - Find the Best Jobs online



Check with seller Remote Call Center Customer Experience Associate Oklahoma City

Published date: April 3, 2022
  • Location: Oklahoma City, Oklahoma, United States

Primary Location: 11941 N Pennsylvania Ave, Oklahoma City, OK, USA

Division: Cox Communications

Job Level: Individual Contributor

Travel: No

Schedule: Full-time

Shift: Evening Job

Requisition Number: 202201514

At Cox, we’re forward-thinking innovators who put people first. Our award-winning workplace culture is centered on inclusion and kindness, and we’re looking for people to join our mission to be a force for good in the world. Come build a better future with us across automotive, communications, the environment and more.

We want to do everything we can to keep our employees safe and healthy. Therefore, where permitted by applicable law, you will need to be fully vaccinated against COVID-19 to be considered for this U.S.-based job. Reasonable accommodations for medical and religious objections will of course be considered.

Keep reading to learn more about this opportunity to join the Cox family of businesses.


  • This is a work from home / remote opportunity.
Connections are important, and were not talking about pairing a Bluetooth. Were talking about that remarkable connection that happens between a customer and an associate who truly "gets" their needs. Its that contagious "I wanna keep coming back" connection that we aspire to make as commonplace as hipster podcasts.

Were Cox Communications, part of the Cox family of businesses. We built our business and our brand on the notion of connections, with our customers and with our employees. Were on a quest for a full-time Call Center Customer Experience Associate - Work From Home who shares our passion for connectivity. This is a person who has some flexibility and is open to working a non-traditional schedule.

If youre looking for a great company and want to work from home, this could be the job for you.

As part of a customer experience driven team, you will earn an hourly rate of $18.00. You will earn an extra $1.25/hour from 6:00pm-9:00pm. We have a shift bid process that you will go through before you are finished with the training program. During this time you will work with your Onboarding Supervisor when schedules are shared for you to select. Our schedules are dependent on the needs of the business and when our customers need us. Therefore, you will see a mix of schedules that are 8 hour and/or 10 hour schedules for you to choose from. The schedules provided will match our operating model of a 24x7, 7 days a week, both weekend days and holidays, call center environment and may vary by location. If it sounds like were on your frequency, then keep reading.

What Youll Do

Youll be a real-time troubleshooter for customers in need, helping them get their heads around their equipment and how to use it. From changing passwords to setting DVRs, youll help them navigate challenges with clarity and professionalism. No IT degree required, just a passion for helping customers.

Youll strive to resolve issues on the first call, ensuring our customers never get lost in a frustrating call transfer maze. Youll also provide world-class service by selling them solutions that enrich their experiences.

And speaking of customer experiences, youll totally own that. That means youll be expected to think and act in ways that put our customers first, exceeding their expectations with world-class customer service.

Whats In It For You?

Hey, whats a great job without the best possible technology at your fingertips? We know youre going to need the best workspace tools and technology and Cox makes sure you have the most innovative equipment and resources available so you can always be.
Theres no firewall between you and competitive pay, generous incentives, and other compensation perks (401k + company match, comprehensive medical benefits, etc.). We also offer free Internet, and discounts on other Cox services valued at up to $300 per month. Need to download some other benefits? We provide generous Paid Time Off (PTO), offer tuition reimbursement for academic pursuits, adoption assistance, paid time off to volunteer, childcare and eldercare resources, pet insurance and much more.
Growth is a good thing, and youll have opportunities to learn and train so you can always continue sharpening your skills. And well encourage you to explore opportunities within the Cox family of businesses — from smart home automation and green modes of transportation to esports and clean energy— so that you can always look for new challenges and opportunities to make an impact.
While were looking for flexibility, were also offering it! You like working from the comfort of your home, shoes off with your pup by your side? You can kick it in your own crib, connecting with customers remotely while working from home.
For you to do your best work, you need an outstanding company culture supporting you. At Cox, we strive to be mindful of your bandwidth, with flexibility and a focus on quality of life. Our diverse, inclusive culture invites you to bring your authentic self to work. The mutual trust between our leadership and our teams means youre working in an environment that supports collaboration through innovation, and real change driven by people like you.

Who You Are

Youre as comfortable with customers as you are with computers, handling both with sage-like wisdom and patience. Constant change doesnt clog up your bandwidth. You can adapt to whatever comes your way with curiosity and enthusiasm. Youre personable, creating authentic connections with customers and can be a product ambassador to educate them on our products and services.

Youre confident in your ability to troubleshoot technical issues and upsell when the moment is right. Youre always aiming for the Cloud, dedicated to constant improvement of your technical skills, knowledge, and understanding.

High school diploma, GED, or relevant work experience
6 months experience providing customer service or selling products and services
You must live within the Oklahoma City Metro area
You must have high-speed internet connection available in your home

Live within an area of the Oklahoma City Metro area where Cox Communication services are available
6+ months of experience troubleshooting basic hardware, software, and/or connectivity issues
6+ months of experience working in a position that requires meeting sales goals
Keen aptitude for helping customers and a customer experience focus
1-2 years of work experience in a customer service role, not necessarily specific to call centers
Enthusiastic and personable, with the ability to adapt and thrive in constant change
Previous telecommunications experience

Who We Are

About Cox Communications

Cox Communications is committed to creating meaningful moments of human connection through broadband applications and services. The largest private telecom company in America, we proudly serve six million homes and businesses across 18 states. Were dedicated to empowering others to build a better future and celebrate diverse products, people, suppliers, communities and the characteristics that makes each one unique.

About Cox

We are the Cox family of businesses. Weve been making our mark since 1898 by building and evolving world-class businesses, staying true to our values, and encouraging top talent to always look for growth and impact while building a career with us. Our primary divisions - Cox Communications and Cox Automotive - are driving a new wave of innovation, powering smart cities with powerhouse broadband communications and pioneering greener, more progressive transportation alternatives for individuals and fleet operators. Were also expanding into new spaces like cleantech and healthcare to rev up our momentum toward building a better future for the next generation. Were looking for the talent today who will be our leaders tomorrow. Sound intriguing? Learn more about where we are today, where we hope youll be going with us, and the common purpose that unites us at

Benefits of working at Cox may include health care insurance (medical, dental, vision), retirement planning (401(k)), and paid days off (sick leave, parental leave, flexible vacation/wellness days, and/or PTO). For more details on what benefits you may be offered, visit our benefits page.

Cox is an Equal Employment Opportunity employer - All qualified applicants/employees will receive consideration for employment without regard to that individuals age, race, color, religion or creed, national origin or ancestry, sex (including pregnancy), sexual orientation, gender, gender identity, physical or mental disability, veteran status, genetic information, ethnicity, citizenship, or any other characteristic protected by law.

Statement to ALL Third-Party Agencies and Similar Organizations: Cox accepts resumes only from agencies with which we formally engage their services. Please do not forward resumes to our applicant tracking system, Cox employees, Cox hiring manager, or send to any Cox facility. Cox is not responsible for any fees or charges associated with unsolicited resumes.

Contact seller Share

Useful information

  • Avoid scams by acting locally or paying with PayPal
  • Never pay with Western Union, Moneygram or other anonymous payment services
  • Don't buy or sell outside of your country. Don't accept cashier cheques from outside your country
  • This site is never involved in any transaction, and does not handle payments, shipping, guarantee transactions, provide escrow services, or offer "buyer protection" or "seller certification"

Related listings

  • Customer Service Agent Part Time
    Customer Service Agent Part Time
    Protective Service - Oklahoma City (Oklahoma) - April 3, 2022 Check with seller

    Location: Will Rogers World Apt (OKC-TRML) Additional Locations: None Requisition ID: 54741 This job will continue to be posted until at least 4/11/2022. If interested, please apply prior to this date. Intro Are you ready to explore a world of possib...

  • Remote Benefits Advocate
    Remote Benefits Advocate
    Computer & IT - Oklahoma City (Oklahoma) - April 3, 2022 Check with seller

    Training Begins on Monday, May 23rd, 2022 Does the idea of applying your talents at a company that assists people to understand how to obtain additional health care benefits and compensates well for doing so, inspire you? We call it “Doing good while...

  • Sales Associate 2022
    Sales Associate 2022
    Media, Communications & Writing - Oklahoma City (Oklahoma) - April 3, 2022 Check with seller

    Work is Sweet! 'Quality without Compromise' is not just a motto at See's Candies. It is the most important ingredient in our recipe for success. See's Candies has been in business since 1921 and maintains a reputation for producing th...


    Leave your comment (spam and offensive messages will be removed)

    Website using cooking and goole tagmanager

    Find jobs post jobs for free - wordhome - Site map xml

    chợ tốt việc làm - chợ tốt mua bán - chợ tốt bất động sản - rao vặt miễn phí - việc làm báo mua bán

    job in usa | job in singapore | job in taiwan | job in india