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Check with seller Runner Boise

Published date: April 3, 2022
  • Location: Boise, Idaho, United States

Larry H. Miller Dealerships’ Job Description

Runner

Primary Responsibilities:
The Runner is expected to:
Protect the legal, financial and moral wellbeing of Larry H. Miller Dealerships’.
Provide professional, courteous, and same transportation while delivering and picking up documents or other work-related items.
Seek ways to improve business operations efficiencies and customer service.
Be a teacher to support the efforts of other employees to be successful.

Reports to: Office Manager

Essential Job Functions:
1. Maximize profit retention, financial reporting and personnel administration.

  • Effectively communicate with service advisors and dealership vendors regarding pick up times to avoid bottlenecks.
  • Maintain a secure, efficient and organized sheet of pickups and deliveries which abides by applicable driving laws and contributes to the store’s customer service satisfaction.
  • Maintain professional, personable and friendly approach when interacting with co-workers, vendors and/or customers at all times.
  • Maintain confidentiality when handling sensitive customer, vendor and/or employee information, if applicable.
  • Perform all other job duties as requested by management.
2. Operate with integrity.

  • Demand the highest ethical standards from self and others.
o Maintain composure within the workplace as well as outside the workplace when representing Larry H. Miller Dealerships’.

  • Set an example of positive attitude and professionalism, including a neat, orderly and safe work environment.
Physical Demands:
  • Work performed in multiple dealership settings due to the necessity to transport work related items from one location to another.
  • Must be able to sit, stand, bend, reach, talk, hear, stoop, kneel, crouch, use hands and fingers and move about facilities.
  • Required vision include close, vision, distance, peripheral and the ability to adjust focus.
  • Required to lift-up to a minimum of 5lbs.
  • Maintain regular attendance and timeliness as set forth within the work schedule designated by department supervisor/manager.
  • Required to operate equipment and move vehicles in a safe manner at all times.
Minimum Qualifications:
1. Education

  • High school diploma or the equivalent, preferred.
2. Certifications

  • Must maintain a valid driver’s license and MVR within company policy requirements.
3. Skills

  • Active Learning- Understanding the implications of new information for both current and future problem-solving and decision-making.
  • Learning Strategies- Selecting and using training/instructional methods and procedures appropriate for the situation when learning or teaching new things.
  • Communication- Basic ability to read and write, ability to effectively convey information to others, apply active listening by taking the time to understand the points being made by employees and customers, being aware of other’s reactions and understanding why they react as they do.
  • Social Perceptiveness- Being aware of others’ reactions and understanding why they react as they do.
  • Critical thinking- Using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
  • Information Ordering- The ability to arrange things or actions in a certain order or pattern according to a specific rule or set of rules (e.g., patters of numbers, letters, words, pictures, mathematical operations).
4. Knowledge

  • Knowledge of Larry H. Miller Dealerships’ current company management systems desirable.
  • Interacting with Computers- Using computers and computer systems (including hardware and software) to program, write software, set up functions, enter data, or process information. Knowledge of Microsoft Office products is required.
  • Clerical- Administrative and clerical procedures and systems such as word processing, file and record management, and other office procedures and terminology.
  • English Language- Knowledge of the structure and content of the English language including the meaning and spelling of words, rules of composition, and grammar. Ability to understand written sentences and paragraphs in work related documents.
  • Customer and Personal Service- Knowledge of principles and process for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
General Standards:
To perform the job successfully, an individual should demonstrate the following competencies:

Adaptability- Ability to adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected events.

Selective Attention- Concentrate on a task over a period of time without being distracted.

Making Decisions and Solving Problems- Analyzing information and evaluating results to choose the best solution and solve problems.

Interpersonal Skills- Maintains confidentiality, remains open to others’ ideas and exhibits willingness to try new things.

Leadership- Ethical leadership and followership behaviors which promote Larry H. Miller standards and result in a cohesive and effective team.

Compliance- Understanding of and adherence to all Company standards, state and federal laws and regulations as well as product pricing guidelines of all lenders, agencies or business partners.

Customer Service- Providing excellent customer service through the defined Larry H. Miller processes which promote efficiencies, fairness and cost effectiveness.

Ethics/Integrity- Representing the Larry H. Miller Dealerships by conducting yourself in a professional and courteous manner that demonstrates integrity and avoiding actual or perceived conflicts of interest. Complying with company standards and business ethics.

Oral Communication- Clearly identifying and professionally expressing issues in positive or negative situations.

Planning/Organizing- Prioritizing and planning work activities and using time effectively.

Quality- Demonstrating accuracy and thoroughness and monitoring your work to ensure quality.

Dependability- Consistent, punctual attendance at work; following instructions; responding to management direction; and soliciting feedback to improve performance.

Time Management- The ability to integrate methods of time management to provide a consistent and effective workflow that is cohesive for the department and team.

Safety and Security- Observing safety and security procedures and using equipment and materials properly.

Company management reserves the right to add to, change or retract portions of this job description. Employee is required to adhere to the qualifications, duties and conditions of any revised job description.

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